External Email Banner for Connect.hku.hk

External Email Banner for Connect.hku.hk

For extending the security for protecting HKU Connect users and improving the awareness of phishing email messages, the Information Technology Services (ITS) would implement the below features to help users detecting potential phishing messages:

A line “This is an external email.” is prepended to message reaching our Internet facing email gateway (excluding email from @hku.hk)

email with a line “This is an external email.”

Starting on 30 May 2024, the above feature will be implemented for all email messages from a set of public mail domains sent to @connect.hku.hk mail addresses.  This will help user identify potentially malicious and impersonation email messages and reduce the risk of fraudulent messages.

For the email messages sending from @hku.hk will not be affected and it will be identified as internal email. The same protection features for emails sending to @hku.hk was already enforced since August 2023.

If you have any questions or concerns about this new service, please don’t hesitate to contact our IT Service Desk.

MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts