Handling abuse cases such as PC virus infection, copyright infringement, suspected hacking, port scanning, account compromise, spam and phishing emails to minimize the resulting impact on the campus network at large. Network access to the suspected or affected machines will be temporarily suspended to contain the impact and users concerned will be requested to make immediate rectification.
About ITS
Alerts
Service Request & Support
-
WiFi Issue Reporting Form
-
Self-Service Report
-
Live Chat
-
Live Chat
-
Email
Email – ithelp@hku.hk
-
Hotline
Hotline - 3917 0123
Copyright @2023 The University of Hong Kong. All Rights Reserved.