Get Started on using Zoom

  1. Before you start using Zoom, go to the Zoom Download Center or (Download in the header) to download the client (Zoom Client for Meetings)/app (Zoom Cloud Meetings). 
  2. Go to  Please bookmark this link for future connection to use Zoom. 
  3. Click “Login”.
    HKU Zoom home page
  4. Input your “HKU Portal UID and PIN”.  (Note: Login using departmental account will NOT be accepted.) 
  5. Upon successful login at the first time, users will be automatically assigned with a Zoom license.  They can then start scheduling Zoom meetings. 
  6. For security sake, “Require meeting password” is the default setting in meeting scheduling to prevent unintended persons from joining a meeting. Meeting hosts are advised to keep using this security feature when scheduling their meetings. Meeting password will be encrypted and included in the join meeting link to allow participants to join with just one click without having to enter the password. A participant will only be prompted to enter the password if they manually type in the meeting ID to join a meeting. 
  7. To sign in the Zoom client/app, click “Sign in”. (Note: Below is an illustrative example showing Zoom client for Windows and the steps will be similar for Mac client and iOS/Android app.)
    Sign In Zoom Desktop Client
  8. Click “Sign in with SSO”. (Note: Do NOT type in your email address/password and do NOT click “Sign in with Google” and “Sign in with Facebook”.) 
    sign in with SSO
  9. Type “hku” in the box.
    fill in hku
  10. Login with HKU Portal UID and PIN.
    hku portal login
  11. Login is successful and your initial will be shown at the top right.
    initial will be shown at the top right


Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts