Microsoft 365 Service Storage Policy Update

To align with the important updates of Microsoft’s storage policy for Office 365 that applies globally to all educational institutes. 

The default disk quota for various Microsoft 365 services for new HKU users and new HKU sites are adjusted as follows with effective from 1st March 2024.

The disk quota for OneDrive of existing HKU users are adjusted effective from 1st April 2024:

Staff (Case T)

Paid License A3

Staff personal account, or Departmental account or Honorary appointee with paid license (Case T.A3) for HKU and CONNECT tenant staff account 

New account
New site
License Change

Teams Site / SharePoint Online Site (Case T.A3.SP)

100GB disk quota

OneDrive (Case T.A3.OD)

100GB disk quota

Exchange Online (Case T.A3.Ex)

50GB disk quota

Existing account
Existing site
without license change

Teams Site / SharePoint Online Site (Case T.A3.SP)

Being reviewed and will be changed later

OneDrive (Case T.A3.OD)

500GB disk quota for those accounts with measured OneDrive usage less than 400GB at mid-Feb 2024.

Exchange Online (Case T.A3.Ex)

Being reviewed and will be changed later

Free License A1

Staff personal account, or Departmental account or Honorary appointee with free license (Case T.A1) for HKU and CONNECT tenant staff account 

New account
New site
License Change

Teams Site / SharePoint Online Site (Case T.A1.SP)

100GB disk quota

OneDrive (Case T.A1.OD)

25GB disk quota

Exchange Online (Case T.A1.Ex)

25GB disk quota

Existing account
Existing site
without license change

Teams Site / SharePoint Online Site (Case T.A1.SP)

Being reviewed and will be changed later

OneDrive (Case T.A1.OD)

100GB disk quota enforced by Microsoft starting from 1st Feb 2024. Departments can subscribe to paid license (A3 license) for departmental accounts or honorary appointee accounts up to 30 June of every year to raise OneDrive quota limit and renew annually for those accounts.

Exchange Online (Case T.A1.Ex)

Being reviewed and will be changed later

Shared Mailbox (Case T.SM)

New account
New site
License Change

Exchange Online(Case T.SM.Ex)

50GB disk quota

Existing account
Existing site
without license change

Exchange Online(Case T.SM.Ex)

Being reviewed and will be changed later

Retiree

New account
New site
License Change

Teams Site/ SharePoint Online/OneDrive (Case T.R.SP)

0GB (no license to use)

Exchange Oneline (Case T.R.Ex)

25GB disk quota

Existing account
Existing site
without license change

Teams Site/ SharePoint Online/OneDrive (Case T.R.SP)

0GB (no license to use)

Exchange Oneline (Case T.R.Ex)

Being reviewed and will be changed later

Student (Case S)

Any types of student (Case S)

New account
New site
License Change

Teams Site / SharePoint Online Site (Case S.SP)

100GB disk quota

OneDrive for Business (Case S.OD)

100GB disk quota

Exchange Online (Case S.Ex)

15GB disk quota

Existing account
Existing site
without license change

Teams Site / SharePoint Online Site (Case S.SP)

Being reviewed and will be changed later

OneDrive for Business (Case S.OD)

500GB quota for those accounts with measured OneDrive usage less than 400GB at mid-Feb 2024.

Exchange Online (Case S.Ex)

Being reviewed and will be changed later

All HKU members are encouraged to review their storage usage to delete unnecessary files and e-mail and keep only necessary data to maintain low disk space consumption on OneDrive and E-mail. HKU members are strongly suggested to migrate large files from OneDrive to another location such as a local drive, a USB drive, or any other self-subscribed personal Cloud Drive, etc., as early as possible. 

FAQ / Learn more about: 

  1. How to check my M365 entitled license? 
  2. How to check my OneDrive, Sharepoint Online or Teams site current disk usage? 
  3. How to reduce disk usage of OneDrive, Sharepoint Online or Teams site? 
  4. How to check my Exchange Online current occupied capacity? 
  5. How to reduce my Exchange mailbox disk usage? 
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MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts