
Updates on new M365 storage policy for students
Effective March 1st , 2024, new M365 storage policy was implemented all new students. No change have been made to the storage arrangements for students enrolled before this date. A

Windows 10 End-of-support
Microsoft announced that Windows 10 end of support on October 14, 2025, after that operating systems running on Windows 10 will no longer receive new security updates, non-security hotfixes, free

Attendance@HKU Administrator Training Session – Register Now!
ITS will be organizing online training sessions exclusively for administrative users of the Attendance@HKU system on 25 June 2025. Attendance@HKU is used at HKU to record attendance at classes and

Updates on new GPT models
To maintain your access to the latest large language models (LLMs), ITS will release new OpenAI models on the HKU ChatGPT web app https://chatgpt.hku.hk today on 3 June 2025. These models

Migrating Panopto On-premises to Panopto Cloud Platform
Information Technology Services (ITS) is planning to migrate from the current Panopto On-premises setup (https://lecturecapture.hku.hk) to the Panopto Cloud platform in August 2025. This transition will maintain consistent user experience

Exchange Online (EXO) Email new Rate Limit Policy for HKU members
Microsoft announcement: Exchange Online no longer supports bulk or high-volume transactional email. Policy: Exchange Online will begin enforcing two limits for all cloud-hosted mailboxes, affecting all HKU member’s account: Recipient

Access to DeepSeek-R1 and DeepSeek-V3 on the HKU ChatGPT web app
To enhance your AI experience within a protected environment, ITS will release DeepSeek-R1 and DeepSeek-V3 on the HKU ChatGPT web app https://chatgpt.hku.hk/ on 17 March 2025. We are happy to be the first university in Hong

New WiFi SSID “HKU-IoT” for Smart IoT Devices
ITS has introduced a new WiFi SSID, “HKU-IoT,” designed specifically for connecting WiFi devices that do not support 802.1x login and only support Pre-shared Key (PSK) authentication. The service is

Multi-Factor Authentication (MFA) Requirement for HKU Portal Access
To enhance the security of our student’s Portal, we will be implementing Multi-Factor Authentication (MFA) for all students accessing the HKU Portal from outside the campus network. This includes connections

Internet Firewall Firmware Upgrade on 23 February 2025
We would like to inform you of a scheduled internet firewall upgrade on 23 February from 7:00 AM to 8:00 AM. During this period, several critical services will be unavailable,