
Update on Staff UID Change Policy
To enhance data consistency, system security, and record traceability, the ITS is updating its UID (User ID) management policy. Since August 2025, UID changes for students have no longer been

Facial Identity (Face ID) Access for HKU Main Library and Chi Wah Learning Commons
We are pleased to introduce Facial ID Access for HKU students and staff, starting from 20 January 2026. This innovation provides an additional method to enter University facilities, complementing existing

Microsoft M365 new storage policies for HKU departments
• Update (16th Feb 2026): As to provide more time for departments to get familiar with the charging model and migrate data to alternative storages, please note charging schedule will

Your opinion matters, share your thoughts by completing the survey about HKU communication channels
We Value Your Feedback! Your input matters to us, and now is your chance to help shape the future of our communication services. Why participate? Your feedback will help us ensure

Campus Network Segmentation and Campus Wide Remote Access Policy
To protect the campus network against unauthorized access and malicious lateral activities, Information Technology Services (ITS) is introducing the Campus Wide Remote Access Policy and has established the Campus Network

Service Update: Introducing GPT-5.1, Google Gemini 2.5 and Nano Banana
To ensure continued access to the most advanced AI models at HKU, ITS is pleased to announce the following updates to the HKU ChatGPT web app (https://chatgpt.hku.hk) and HKU DALL-

M365 Copilot License Promotion for Staff Account
Great News! M365 Copilot licenses are now available at a special discounted rate of HKD$700 per license, valid until 30 June (Original price HKD$1,631 per license). Don’t miss this opportunity to equip your team with M365

Teams Voice adoption and Retirement of Legacy Staff Phone Systems
Full deployment of Teams voices for HKU staff As previously noted in the University-wide Teams Voice Adoption initiative, now HKU staff telephone services have been integrated under the Microsoft Teams platform except for office spaces at the Hong Kong Jockey Club Building

Official Launch: HKU Portal for Students (17 November 2025)
We are pleased to inform you that the revamped HKU Portal for students will officially launch on 17 November 2025. During the pilot run, the portal was fully operational and

HKU Connect alumni email accounts will be migrated to the Graduate M365 platform
To standardize and streamline HKU alumni email services on a dedicated Microsoft M365 platform, all alumni email accounts will be migrated to the @graduate.hku.hk M365 platform in the next few