Updates on new GPT models
To maintain your access to the latest large language models (LLMs), ITS will release new OpenAI models on the HKU ChatGPT web app https://chatgpt.hku.hk today on 3 June 2025. These models
Migrating Panopto On-premises to Panopto Cloud Platform
Information Technology Services (ITS) is planning to migrate from the current Panopto On-premises setup (https://lecturecapture.hku.hk) to the Panopto Cloud platform in August 2025. This transition will maintain consistent user experience
Exchange Online (EXO) Email new Rate Limit Policy for HKU members
Microsoft announcement: Exchange Online no longer supports bulk or high-volume transactional email. Policy: Exchange Online will begin enforcing two limits for all cloud-hosted mailboxes, affecting all HKU member’s account: Recipient
Access to DeepSeek-R1 and DeepSeek-V3 on the HKU ChatGPT web app
To enhance your AI experience within a protected environment, ITS will release DeepSeek-R1 and DeepSeek-V3 on the HKU ChatGPT web app https://chatgpt.hku.hk/ on 17 March 2025. We are happy to be the first university in Hong
New WiFi SSID “HKU-IoT” for Smart IoT Devices
ITS has introduced a new WiFi SSID, “HKU-IoT,” designed specifically for connecting WiFi devices that do not support 802.1x login and only support Pre-shared Key (PSK) authentication. The service is
Multi-Factor Authentication (MFA) Requirement for HKU Portal Access
To enhance the security of our student’s Portal, we will be implementing Multi-Factor Authentication (MFA) for all students accessing the HKU Portal from outside the campus network. This includes connections
Internet Firewall Firmware Upgrade on 23 February 2025
We would like to inform you of a scheduled internet firewall upgrade on 23 February from 7:00 AM to 8:00 AM. During this period, several critical services will be unavailable,
Deadline for ordering VMware product licenses with current Site Licensing contract
Background Current JUCC VMware Enterprise License Agreement (ELA) is a 5-year contract starting from March 2023 with offerings of vSphere ESX/vCentre, vSAN, NSX and Horizon Under current contract terms, the
New uPrint Service and Top up uPrint quota
As our existing printing management program reaches its end of life, we are excited to announce that the uPrint service will be migrated to a new management system on February
E-Learning Info Booth
Dear Students and Colleagues, As we embark on a new year of learning and teaching in 2025, we are excited to invite you to our Pop-up Info Booth that aims at