Below are the most frequently asked questions we received in March 2022. Please take a look in case you may come across any of them later.
Zoom
The recording and reports will stay under the host’s Zoom account.
The gallery view supports a maximum of 25-49 participants on a single screen, depending on the CPU specification (ref).
Microsoft Office 365
Click the “Sign in” button at the top right in MS Word and login with <UID>@hku.hk (for staff) or <UID>@connect.hku.hk (for students) and Portal PIN.
Please go to Office Portal and sign in with <UID>@hku.hk (for staff)/<UID>@connect.hku.hk (for students) and Portal PIN to download the installer.
For staff who can’t find the installer after login please go to here to request for an Microsoft 365 license first
Staff: Go to this link > Login with your HKU Portal UID and PIN > Fill in your preferred Sender Name and Email Address (if you have set up an email alias) to display and HKU Portal PIN > click Submit.
Students: please refer to https://support.google.com/mail/answer/8158?hl=en
PDF Editor
The subscription of PDF X-Change Pro expired in March 2022. Staff and students can use a new PDF editor “Foxit PDF editor” (installation steps).
Virtual PC
The VPC server has been updated and please go to https://go.vpc.hku.hk/ to connect your VPC. No VPN connection is required.