HKU ChatGPT Services Updates – Discover GPT-4o now
We are thrilled to introduce our new service, GPT-4o, which will be accessible to HKU students and staff in the upcoming semester at HKU ChatGPT. Starting from 31 August 2024, HKU users could make use of this service and GPT-4o supports image analysis. GPT-4o (“o” for “omni”) represents a significant advance in natural human-computer interaction. It allows […]
Integration of Microsoft Multi-Factor Authentication (MFA) for HKU VPN Service
We are pleased to announce the upcoming integration of Microsoft Multi-Factor Authentication (MFA) with our VPN services at HKU, effective from 23 August 2024. This initiative is part of our continued efforts to enhance the security and efficiency of your digital experience at HKU. What is Changing? Starting 23 August 2024, Microsoft MFA will be […]
HKU First-Year UG Copilot 2024-25
As a first-year student entering university campus, are you puzzled by course selection, degree requirements for your dream programme, or scholarship opportunities? We have great news to share with you! Today we present with excitement the new HKU First-Year UG Copilot 2024-25, which is designed specifically to assist first-year undergraduate students in navigating their academic […]
New “MTR Queuing Condition” Feature & HKU App Usage Survey Invitation
We are excited to introduce the “MTR Queuing Condition” feature on the HKU App, which delivers real-time queuing status between the University Street and MTR HKU Station Exit A2. This innovative feature aims to assist staff, students, and visitors in planning their commutes ahead. The AI cameras installed along University Street send only the number of people […]
New Recommendations for Fixed Public IP users: Enhancing Network Security and Efficiency
In an effort to improve network security and promote efficient use of resources, ITS has released new recommendations for current Public IP users. These guidelines aim to streamline connectivity for servers and devices that require internet access while maintaining a secure network environment. As a further step to follow up, it is reminded to handle […]
External Email Banner for Connect.hku.hk
For extending the security for protecting HKU Connect users and improving the awareness of phishing email messages, the Information Technology Services (ITS) would implement the below features to help users detecting potential phishing messages: A line “This is an external email.” is prepended to message reaching our Internet facing email gateway (excluding email from @hku.hk) […]
New OMR Solution for marking multiple-choice examinations or processing a user survey
We have some exciting news to share with you: we have upgraded to a new OMR (Optical Mark Recognition) solution called “Remark Office” that will replace the outdated Opscan3, which is no longer maintained or supported by the vendor. Remark Office is a software-based solution that enables us to scan and score multiple-choice tests, surveys, […]
Discontinuation of Support for Low-Speed WiFi Devices (802.11a/802.11g) in Campus Network
The HKU WiFi Network is a high-speed network supporting tens of thousands of users. This network utilizes the same air medium for all WiFi clients, sharing WiFi channels and Access Point (AP) resources. Devices with old WiFi standards, such as 802.11a/b/g, can significantly impact the performance of devices using faster WiFi standards such as 802.11ac/ax […]
Discontinuation of Support for 10Mbps Wired Network Devices in Campus Network
As the HKU Campus Network had evolved into a high-speed and modernized network, legacy low-speed network devices may experience unstable and degraded network performance when co-existing with high-speed devices. Additionally, these low-speed devices may negatively impact the overall network performance. In view of this, it is decided that support for 10Mbps Wired Network Devices in […]
Strengthen campus network security – restricting internet inbound traffic
Information Technology Services (ITS) is taking steps to strengthen campus network security. By 1 September 2024, internet inbound network traffic, where network traffic originated from public internet and to be received within campus networks, will be denied as default. We will only accept those network services which departments have registered and been approved by ITS. […]