Update on Staff UID Change Policy
To enhance data consistency, system security, and record traceability, the ITS is updating its UID (User ID) management policy. Since August 2025, UID changes for students have no longer been accepted, and this policy is now being extended to all staff and departmental accounts Frequent UID changes have created challenges in maintaining accurate records, managing access rights, and […]
Microsoft M365 new storage arrangements at HKU departments
• Update (16th Feb 2026): As to provide more time for departments to get familiar with the charging model and migrate data to alternative storages, please note charging schedule will be deferred such that the first-year charging period is changed to July 2027 – June 2028 and the first annual charging report will be generated […]
Facial Identity Access for HKU Main Library and Chi Wah Learning Commons
We are pleased to introduce Facial Identity Access for HKU students and staff, starting from 20 January 2026. This innovation provides an additional method to enter University facilities, complementing existing access methods such as staff/student ID cards and QR codes generated via the HKU App. As a pilot launch, Facial Identity Access is available at the […]
Campus Network Segmentation and Campus Wide Remote Access Policy
To protect the campus network against unauthorized access and malicious lateral activities, Information Technology Services (ITS) is introducing the Campus Wide Remote Access Policy and has established the Campus Network Segmentation Policy. This policy is designed to strengthen digital security and ensure full compliance with the stipulations set forth in the ordinance. Campus Wide Remote […]
Service Update: Introducing GPT-5.1, Google Gemini 2.5 and Nano Banana
To ensure continued access to the most advanced AI models at HKU, ITS is pleased to announce the following updates to the HKU ChatGPT web app (https://chatgpt.hku.hk) and HKU DALL- E web app (https://dalle.hku.hk). 1. HKU ChatGPT New Primary Model: gpt-5.1 will be introduced as the new primary model, replacing gpt-5, effective 3 December 2025. […]
M365 Copilot License Promotion for Staff Account
Great News! M365 Copilot licenses are now available at a special discounted rate of HKD$700 per license, valid until 30 June (Original price HKD$1,631 per license). Don’t miss this opportunity to equip your team with M365 Copilot and boost productivity! If you are interested in purchasing licenses, you can purchase licenses through either of the following methods: Departmental purchase: Complete the CF37 form, and […]
Teams Voice adoption and Retirement of Legacy Staff Phone Systems
Full deployment of Teams voices for HKU staff As previously noted in the University-wide Teams Voice Adoption initiative, now HKU staff telephone services have been integrated under the Microsoft Teams platform except for office spaces at the Hong Kong Jockey Club Building for Interdisciplinary Research (JCBIR), Cyberport 4 (CP4) and the Prince Philip Dental Hospital (PPDH). This transition offers enhanced communication features, including chat, voice and video conferencing, and phone calls for eligible […]
Official Launch: HKU Portal for Students (17 November 2025)
We are pleased to inform you that the revamped HKU Portal for students will officially launch on 17 November 2025. During the pilot run, the portal was fully operational and accessible to all students. This helped ensure a smooth and seamless transition. Starting from the launch date, you will log in directly to the new […]
HKU Connect alumni email accounts will be migrated to the Graduate M365 platform
To standardize and streamline HKU alumni email services on a dedicated Microsoft M365 platform, all alumni email accounts will be migrated to the @graduate.hku.hk M365 platform in the next few months. Starting from the below mentioned dates, your existing alumni email accounts on the @connect.hku.hk M365 platform will be migrated to the @graduate.hku.hk M365 platform. […]
Transition from Classic to Revamped HKU Portal: Pilot Run
We are happy to inform you that the revamped HKU Portal for students is now ready for preview. To facilitate a smooth transition from the classic portal to the new interface, ITS will conduct a pilot run period from 27 October to 16 November 2025. During this period, users who login HKU Portal will be […]