Access to DeepSeek-R1 and DeepSeek-V3 on the HKU ChatGPT web app
To enhance your AI experience within a protected environment, ITS will release DeepSeek-R1 and DeepSeek-V3 on the HKU ChatGPT web app https://chatgpt.hku.hk/ on 17 March 2025. We are happy to be the first university in Hong Kong to launch Deepseek-V3. Please note the following: We respect your privacy and will only use your personal information in accordance with our privacy policy. To […]
New WiFi SSID “HKU-IoT” for Smart IoT Devices
ITS has introduced a new WiFi SSID, “HKU-IoT,” designed specifically for connecting WiFi devices that do not support 802.1x login and only support Pre-shared Key (PSK) authentication. The service is currently available to staff and departments. Benefits of HKU-IoT: Provides WiFi connectivity for devices that do not support 802.1x authentication. Enables WiFi devices to connect […]
Multi-Factor Authentication (MFA) Requirement for HKU Portal Access
To enhance the security of our student’s Portal, we will be implementing Multi-Factor Authentication (MFA) for all students accessing the HKU Portal from outside the campus network. This includes connections made via Wi-Fi.HK via HKU, home Wi-Fi, mobile networks, and other external networks. Starting from 6 March 2025, all students will be required to use […]
Internet Firewall Firmware Upgrade on 23 February 2025
We would like to inform you of a scheduled internet firewall upgrade on 23 February from 7:00 AM to 8:00 AM. During this period, several critical services will be unavailable, including but not limited to: HKU Portal HKU Websites HKU Application Additionally, there will be no internet service available to all devices connecting through the […]
Deadline for ordering VMware product licenses with current Site Licensing contract
Background Current JUCC VMware Enterprise License Agreement (ELA) is a 5-year contract starting from March 2023 with offerings of vSphere ESX/vCentre, vSAN, NSX and Horizon Under current contract terms, the ordering quantities of above VMware products can be only updated in the first 3 years, and the last 2 years only covers Subscription & Support […]
New uPrint Service and Top up uPrint quota
As our existing printing management program reaches its end of life, we are excited to announce that the uPrint service will be migrated to a new management system on February 8th. This migration aims to improve the overall efficiency and user experience of our printing services. Please note that your existing quota balance will be […]
E-Learning Info Booth
Dear Students and Colleagues, As we embark on a new year of learning and teaching in 2025, we are excited to invite you to our Pop-up Info Booth that aims at encouraging the use of our main e-learning services provided to the members of our university community. Event Details: 📅 Dates: 22 to 24 January 2025 🕘 Time: 9:30 AM […]
HKU Moodle 4.5 Upgrade
ITS is thrilled to announce the launch of HKU Moodle 4.5 to keep our e-learning platform updated and abreast of the latest technology development. Rocketed from version 4.1 launched in the summer of 2023, this latest version brings a number of updates and functions with an aim to improve the learning and teaching for the […]
HKU Access Code in HKU App for staff
We are pleased to introduce the HKU Access Code to the HKU App for staff use, starting from December 2, 2024. This innovation provides an additional method for staff members to enter select University facilities. Currently, the HKU Access Code provides access to the University Libraries, Chi Wah Learning Commons, and select HKU canteens. To […]
Information Security and Personal Data Protection Week 2024 – 11th to 15th November 2024
All students and staff are welcome to participate in the Information Security and Personal Data Protection Week 2024, from 11 to 15 November 2024, organized by ITS Below is a highlight of the activities during the Awareness Week: Seminar – Sharing by the Technical Manager of Data Systems Limited (UDS) on the latest cyber security threats and a […]