Reactivating HKU Graduate Email Accounts
Introduction Information Technology Services (ITS) is committed to ensuring the security and integrity of HKU Graduate E-mail accounts. Any inactive Graduate E-mail account that has not been accessed for a…
Introduction Information Technology Services (ITS) is committed to ensuring the security and integrity of HKU Graduate E-mail accounts. Any inactive Graduate E-mail account that has not been accessed for a…
Reset password via If unable to recall email account name or password Graduate using @connect.hku.hk Connect account password changes Please fill in the password reset form. Graduate using @graduate.hku.hk Graduate…
HKU Portal is a single sign-on platform hosting most of the central IT services and applications offered by University departments. Staff and students will be provided with an HKU Portal…
Graduates of Class 2000 and beyond They can continue using their @connect.hku.hk after graduation. No separate application procedure is required. Graduates before 2000 Apply Graduates can access the HKU email…
Some kinds of IT services require special accounts or proxy rights to access, e.g. High Performance Computing (HPC) facilities and functions under Manager Self Service of HKU Portal. CF101c –…
The HKU Authentication Service is to support Single Sign On (SSO) authentication of departmental web-based applications and mobile applications using HKU Portal UID/PIN. It supports three authentication protocols, namely the…
If you are unable to install the Microsoft Authenticator app for multi-factor authentication, you should check that your device is compatible with the app, and that you have the necessary…
To install the Microsoft Authenticator app, follow these steps: Go to your device’s app store, such as the App Store for iOS devices or Google Play Store for Android devices….
1. HKU Portal accounts are automatically updated based on the staff/student records from the Registry. For staff, their accounts will be automatically extended for a period of 30 days after…
If you are having issues with SMS verification when setting up multi-factor authentication for Microsoft 365 sign-in, you should ensure that your phone number is entered correctly, and that your…