ITS Service Desk
Multiple channels are available for staff and students to get advice and assistance from us in using tde central IT services.
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Self-Service Report
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Email
Email – ithelp@hku.hk
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Hotline
Hotline - 3917 0123
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Chatbot
LES Support
AV equipment can be borrowed from K K Leung Building Room 204 and Learning Commons 1/F Service Counter 1 (some AV equipment requires prior reservation and please click here for details of booking).
Operations Control Room
Operate 7:00 am to 11:30 pm Monday to Sunday (included University Holidays) to monitor the normal operation of the University’s IT equipment, and attend to network and critical IT service failures outside office hours.
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Centennial Campus