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Video Collaboration Device/Service and Video Service Accounts

Introduction

Information Technology Services provides the following services for video collaboration, including high definition (HD) conferencing systems (resolution up to 1920 x 1080p).

1. Loan of Video Conference Equipment
2. ITS Support for HD Video Conference
3. ITS Support for Skype Web Conference for a group of users in a room to talk to a remote site
4. ITS Support for Live Webcast
5. Video Servers Account (for HD video conference, Adobe web conference, Video Streaming & Live webcast)
 


1. Loan of Video Conference Equipment

ITS owns the following video conferencing equipment for lending out to University departments for conducting video conference with other parties via Internet.

  • HD video conferencing systems:
  • Departments are encouraged to operate the borrowed video collaboration device themselves.
  • ITS can provide technical support service for departments in supporting the set up and use of the devices.  There is a charge levied on the support manpower.  For details, please refer to CF-43a “Notes on the Reservation of Video Collaboration Device/Service & Application for Video Server Account”.

2. ITS Support for HD Video Conference

ITS supports the operation of the Radvision and Polycom video conference systems (listed in section 1).  Both systems can support two-party conferencing.  The Radvision systems also support multi-party conferencing.

Department can fill in application form CF-43 (at http://www.its.hku.hk/forms) and refer to notes CF-43a to apply for service.

3. ITS Support for Skype Web Conference for a group of users in a room to talk to a remote site

ITS supports the operation of a Skype Web Conference system which allows a group of users in a room to have Skype conference with a remote site. 

Department can fill in application form CF-43 and refer to notes CF-43a to apply for service.

4. ITS Support for Live Webcast

ITS supports the operation of a Live Webcast system which allows the webcasting of a live presentation with audio-visual feed to the system. 

  • Pre-requisite:  Video Streaming Account (see section 5)
  • Department can fill in application form CF-43 and refer to notes CF-43a to apply for service.

5. Video Servers Account (for HD video conference, Adobe web conference, Video Streaming & Live webcast)

ITS supports the operation of the following video servers:

Department can fill in application form CF-43 and refer to notes CF-43a to apply for any of the above video server service.

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