Important Announcement: Multi-Factor Authentication (MFA) Implementation

Dear All,

We are pleased to inform you that Information Technology Services (ITS) will be implementing Multi-Factor Authentication (MFA) as an additional security measure for staff, students, and departmental accounts. Please take note of the following important dates and details:

Date	Details
20 November, 2023	MFA will be enabled by default for all NEW staff, students, and departmental accounts created All staff and students will have the option to voluntarily opt-in to enable MFA for their accounts.
February 2024	It will be mandatory for all staff accounts to have MFA enabled. MFA will be required for staff members accessing HKU Portal from outside of the campus. MFA will be enforced as a requirement for remote access to the Virtual PC (VPC) from external networks. MFA will be required for Staff members accessing Personnel File under HCMS
April 2024	It will be mandatory for all student accounts to have MFA enabled. MFA will be enforced as a requirement for remote access to VPC by RPG HKUVPN support the authentication with 2FA and MFA in parallel
Sep 2024	HKUVPN support the authentication with MFA ONLY Fortinet 2FA will be retired

To ensure enhanced account protection and prevent unauthorized access, we strongly recommend enabling MFA as soon as possible. Please use the following links to enable MFA based on your role:

For Staff, please click here
For Student, please click here

For detailed instructions on setting up and configuring MFA, please follow this link.

For any inquiries or assistance regarding MFA, please contact the ITS Help Desk at ithelp@hku.hk

Information Technology Services (ITS)
The University of Hong Kong

Important Announcement: Multi-Factor Authentication (MFA) Implementation

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Multi-Factor Authentication