Dear All,
We are pleased to inform you that Information Technology Services (ITS) will be implementing Multi-Factor Authentication (MFA) as an additional security measure for staff, students, and departmental accounts. Please take note of the following important dates and details:
- MFA will be enabled by default for all NEW staff, students, and departmental accounts created
- All staff and students will have the option to voluntarily opt-in to enable MFA for their accounts.
- Mandatory for all staff
- MFA will be required for staff members accessing HKU Portal from outside of the campus.
- MFA will be required for Staff members accessing Personnel File under HCMS
- Remote access to the Virtual PC (VPC) support the authentication with 2FA and MFA in parallel
Mandatory for all departmental accounts
Mandatory for all student accounts
- HKUVPN support the authentication with MFA ONLY
- Fortinet 2FA will be retired
For detailed instructions on setting up and configuring MFA, please follow this link.
For any inquiries or assistance regarding MFA, please contact the ITS Help Desk at ithelp@hku.hk
Information Technology Services (ITS)
The University of Hong Kong