Why I cannot connect to HKUVPN from China?

According to the Notice of the Ministry of Industry and Information Technology (MIIT) of the People’s Republic of China, China has upgraded their Great Firewall to prevent access to VPN servers located outside China. Users may experience difficulty in connecting HKUVPN from China and in some cases, users may be able to connect HKUVPN after a few trials.

HKUVPN connection is not required to access most central IT services except:

  • Resources that are restricted for access by HKU IP address e.g. Library resources

Note: Remote desktop is restricted from access outside campus network starting from December 2017.



Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts