The SAM system identifies computers by using the MAC address of a computer. It creates identification during the installation of the SAM agent, so please avoid reusing external network card to connect to HKU campus network when installing SAM agent.
About ITS
Alerts
Service Request & Support
-
WiFi Issue Reporting Form
-
Self-Service Report
-
Live Chat
-
Live Chat
-
Email
Email – ithelp@hku.hk
-
Hotline
Hotline - 3917 0123
Copyright @2023 The University of Hong Kong. All Rights Reserved.