Home > KB > Information Security > How does the SAM system identify computers?
The SAM system identifies computers by using the MAC address of a computer. It creates identification during the installation of the SAM agent, so please avoid reusing external network card to connect to HKU campus network when installing SAM agent.
WiFi Issue Reporting Form
Email – firstname.lastname@example.org
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts