New Look of My eLearning@HKU Portal

To mark the beginning of the new Academic Year 2025-2026, we are pleased to announce a refreshed and modernised experience for the My eLearning of HKU Portal. The updated interface is live on 18 August 2025. What’s New: A sleek and user-friendly design to include relevant courses under the care of staff members and students […]

Enhancements after migrating from SharePoint 2016 to SharePoint Online

This guide highlights key differences and new features you’ll find after migrating from SharePoint 2016 to SharePoint Online. Introduction SharePoint Online, part of Microsoft 365, offers many new features and improvements over SharePoint 2016. This guide will help you navigate these changes and make the most of your new SharePoint experience. Migrating to SharePoint Online […]

PIP Viewer for Windows (for reading PIP protected documents only)

Download the Microsoft Purview Information Protection Viewer via the following link: https://www.microsoft.com/en-us/download/details.aspx?id=54536 Run the downloaded file “PurviewInfoProtectionViewer.exe”. Click “Install anyway” if prompted Click “I Agree”. Select “Close” after the installation is completed. Double click a protected document (e.g. .PPDF,.PJPG, .PTIFF, .PTXT) Sign in with your HKU Portal UID (UID@hku.hk for staff and (UID@connect.hku.hk for students) […]

PIP Client for Windows

Download Download “PurviewInfoProtection.exe” from the Microsoft Download Center. Installation Run the downloaded installer file. If you are prompted to continue, click “Yes”. Click “Install anyway” if prompted After you click the license terms and conditions, click “I agree”. (Note: The installation program will remove any Microsoft PIP client previously installed on your PC.)  After the installation […]

HKU-IoT MAC Registration

HKU WiFi SSID “HKU-IoT” is used for connecting WiFi devices which do not support 802.1x login and only support Pre-shared Key (PSK)  (e.g. IoT devices such as temperature sensors, etc). Users (staff and departments) are required to register their MAC addresses of the devices (and assigned with suitable IoT password)  before connecting to the campus […]

Microsoft Exchange Online Email Sending, Receiving Limits and Maximum size limit

The purpose of the limit applied by Microsoft is to combat spam and mass-mailing worms or virus. These limits help to protect the health of Microsoft systems and keep users safe. Sending limits Receiving limits The maximum size of email you can send and receive at HKU A. Sending limits Email Sending limits apply to: […]

Check the Exchange Online Mailbox Usage of Staff/Departmental/Retiree Accounts/Shared mailboxes (Outlook client, Outlook on the web (OWA) and New Outlook)

Outlook Client Outlook on the web interface (OWA) – Exchange Online Outlook (new) A. Outlook Client After open Outlook, select File at the top menu. The current usage and size of your mailbox will be shown under Mailbox Settings. B. Outlook on the web interface (OWA) – Exchange Online Go to https://mail.office365.com Enter your HKUPortalUID@hku.hk, click Next. Enter your HKUPortalUID@hku.hk; […]

Topup uPrint User Guide

Access to Top up uPrint Quota User can access to Top up uPrint Quota via: Staff Corner and Student Corner in HKU App IT Support in Staff Portal and Central IT Services under Campus Information Services in Student Portal. User can also use keywords “Top up” and “uPrint” to search for the top up function […]

AVM

Tap “Smart Card” if you have a HKU Student/Staff Card or Library Card. Otherwise, tap “User Account”. Present your HKU Student/Staff Card or Library Card, or input your HKU Portal UID/Library card no. Tap the Octopus to proceed purchase OR tap “Return HomePage“. Insert your Octopus Card. User select the printing units button and press “Pay” button […]

Web printing for new uPrint

*uPrint supports printing from desktop PCs, notebook PCs and mobile devices within HKU campus network.  For WiFi, please connect using “HKU”. (“Wi-Fi.HK via HKU” and “eduroam” are NOT supported) Open your browser to https://uprintpro.hku.hk/user and log in using your UID and PIN. Select the Web Print link in the navigation menu.  Choose Web Print on the left […]