Collecting printout
Select either Username and password or ID number to log in. After login, select Print Release to print If you press the Print Release, you may see your print jobs here. Please select the job(s) to print
Set Automatically starting the client
Open System Settings from the Apple menu. Select General > Login Items and look for the Open at Login section. Note that on older versions of macOS you may have to go into System Preferences> Accounts, then select your login name and finally select the Login Items Click + then browse and select the PCClient application (which should now […]
Print Job MAC OS
Open PC Clients (Search PCClient in Spotlight)
Step of install PaperCut Follow You Print to MAC OS
*uPrint supports printing from desktop PCs, notebook PCs and mobile devices within HKU campus network. For WiFi, please connect using “HKU” (“Wi-Fi.HK via HKU” and “eduroam” are NOT supported). Install Follow You Print Printer DriverDownload the uPrint Follow You Print Printer Driver hereUnzip the file and double click “public-uPrint.pkg” Go to System Perference > Privacy […]
Step of install PaperCut Follow You Print to Windows OS
*uPrint supports printing from desktop PCs, notebook PCs and mobile devices within HKU campus network. For WiFi, please connect using “HKU” (“Wi-Fi.HK via HKU” and “eduroam” are NOT supported). Install Follow You Print Printer DriverDownload the uPrint Follow You Print Printer Driver here Unzip the file and double click “Setup.bat” If the following window pops […]
Reactivating HKU Graduate Email Accounts
Introduction Information Technology Services (ITS) is committed to ensuring the security and integrity of HKU Graduate E-mail accounts. Any inactive Graduate E-mail account that has not been accessed for a period of two years will be automatically protected from remote login. This page will guide you through the process of reactivating your account. How to […]
Data retention information about deleted items in Email (Exchange Online) and OneDrive
Email (Exchange Online) Deleted Items – Deleted email moved to the folder “Deleted Items” and remains there util user empties it. If you’ve deleted an item from the folder “Deleted Items” in Microsoft Outlook or Outlook on the web, the item is kept for a maximum of 30 days. Steps to recover items recently removed […]
Recover items which removed from “Recycle Bin” of OneDrive
Select “Recycle bin” from the left menu Find out “Second-stage recycle bin” at the bottom Select the files and click “Restore” The file will be recovered to original location.
How can I fix untrusted server connection when remote accessing VPC?
Please follow the guide to install DigiCert TLS RSA4096 Root G5 on device (macOS). Install_DigiCert_TLS_RSA4096_Root_G5_on_macOS
User Guide on Making HKUVPN Connection with Multi Factor Authentication (MFA)
HKUVPN (HKU Virtual Private Network) is a channel for accessing the campus network services when users are outside the University network. It supports a secure connection through which users can connect in the same way as if they are within the campus network. Multi-factor authentication (MFA) is required for accessing the HKUVPN service. Setup and Connection Procedures Please follow […]