Setup Procedures for HKUVPN with Multi-Factor Authentication (MFA) for Android Devices
Prerequisite Configuration Procedures (to be donce once only) Connection Procedures Appendix: (Optional Step) Updating the Default Sign-in Method in MFA 1. Prerequisite MFA authentication (MFA) is required for accessing the HKUVPN service. Only the Microsoft Authenticator App or SMS (Phone Text) are supported as sign-in methods for logging into the HKUVPN service. The phone call […]
Setup Procedure of HKUVPN with Multi-Factor Authentication (MFA) for iOS Devices
Prerequisite Configuration Procedures (to be donce once only) Connection Procedures Appendix: (Optional Step) Updating the Default Sign-in Method in MFA 1. Prerequisite MFA authentication (MFA) is required for accessing the HKUVPN service. Only the Microsoft Authenticator App or SMS (Phone Text) are supported as sign-in methods for logging into the HKUVPN service. The phone call […]
Setup Procedures for HKUVPN with Multi-Factor Authentication (MFA) for Linux
Prerequisite Configuration Procedures (to be donce once only) Connection Procedures Appendix: (Optional Step) Updating the Default Sign-in Method in MFA 1. Prerequisite MFA authentication (MFA) is required for accessing the HKUVPN service. Only the Microsoft Authenticator App or SMS (Phone Text) are supported as sign-in methods for logging into the HKUVPN service. The phone call […]
Setup Procedure of HKUVPN with Multi-Factor Authentication (MFA) for macOS
Prerequisite Configuration Procedures (to be donce once only) Connection Procedures Appendix: (Optional Step) Updating the Default Sign-in Method in MFA 1. Prerequisite MFA authentication (MFA) is required for accessing the HKUVPN service. Only the Microsoft Authenticator App or SMS (Phone Text) are supported as sign-in methods for logging into the HKUVPN service. The phone call […]
Setup Procedure of HKUVPN with Multi-Factor Authentication (MFA) for Windows
Prerequisite Configuration Procedures (to be donce once only) Connection Procedures Appendix: (Optional Step) Updating the Default Sign-in Method in MFA 1. Prerequisite MFA authentication (MFA) is required for accessing the HKUVPN service. Only the Microsoft Authenticator App or SMS (Phone Text) are supported as sign-in methods for logging into the HKUVPN service. The phone call […]
New Moodle Look and Feel
ITS is bringing a number of changes to the look and feel of HKU Moodle to improve both the accessibility and functionality for students, teachers and administrators. The planned update is scheduled for 8:00am on 28th July 2024. Key improvements are highlighted below. Course Management Bar Settings and relevant course administration functions have now been […]
How to recover emails/items deleted from “Deleted items” folder? (Exchange Online – New Outlook, OWA and Outlook 2021)
A. Outlook on the web Interface (OWA) & New Outlook Click on Deleted Items folder on the left folder panel and then press Recover items deleted from this folder. Choose the email you want to recover and check the box, and then right-click select The email will be restored to original location. B. Outlook 2021 Click on Deleted Items folder […]
How to turn off “Focused Inbox” in Outlook (Exchange Online – New Outlook, OWA and Outlook 2021)
Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. This guide is to show how to turn off “Focused Inbox” in different versions of Outlook. A. New Outlook To determine if […]
Open and use a shared mailbox with New Outlook
How to identify Microsoft Outlook for 365 is “New Outlook” or “classic Outlook” Accessing “New Outlook” by choosing Outlook icon with “New” character as below. After that, “New Outlook” can be identified with below highlighted area in RED: Accessing shared mailbox with “New Outlook” of Microsoft Outlook for 365 To access shared mailbox(es) you have […]
Open and use a shared mailbox in Outlook on the web
Add the shared mailbox so it displays under your primary mailbox If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. After you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open […]