Data retention information about deleted items in Email (Exchange Online) and OneDrive

Email (Exchange Online)

  • Deleted Items – Deleted email moved to the folder “Deleted Items” and remains there util user empties it.
  • If you’ve deleted an item from the folder “Deleted Items” in Microsoft Outlook or Outlook on the web, the item is kept for a maximum of 30 days.

Steps to recover items recently removed from Deleted Items folder of Exchange Online

https://its.hku.hk/kb/how-to-recover-emails-items-deleted-from-deleted-items-folder-exchange-online/

Microsoft OneDrive

  • Recycle Bin – Deleted file moved to the” Recycle Bin” where it stays for 93 days. Users can recover the file directly from the “Recycle Bin” within such period.

If user purges a file from the Recycle Bin, or 93 days have passed, the deleted file can’t be recovered.

Steps to recover items recently removed from Recycle bin of OneDrive

https://its.hku.hk/kb/recover-items-which-removed-from-recycle-bin-of-onedrive/

1
0