Get Started on using Zoom
Before you start using Zoom, go to the Zoom Download Center or hku.zoom.us (Download in the header) to download the client (Zoom Client for Meetings)/app (Zoom Cloud Meetings). Go to https://hku.zoom.us. Please bookmark this link for future connection to use Zoom. Click “Login”. Input your “HKU Portal UID and PIN”. (Note: Login using departmental account will NOT be accepted.) Upon successful login at the […]
Can breakout room discussions be recorded?
If the meeting is being cloud recorded, it will only record the main room, regardless of which room the meeting host is in. If local recording is being used, it will record the room the participant who is recording is in. Multiple participants can record locally.
Where can I find my cloud recordings?
Login to https://hku.zoom.us and click “Recordings” under left menu where you can find both the local recordings and cloud recordings; OR Go the Zoom app and you can find both local and cloud recordings under “Meetings” > “Recorded”.
Procedure to configure BlackBerry to access CSL Wifi
Pre-requisite Configuration Procedure for BlackBerry (To be done once) Security Note A. Pre-requisite To access CSL Wifi, you must: For HKU Portal account created before 5 June 2009, register to enable CSL Wifi access by login HKU Portal > Campus Information Services > Central IT Services > Register to use WiFi service. For HKU Portal account created on or after 5 June […]
Can I enable the transcript function is the recording is saved on local drive? What language does transcript support?
No. Transcript function is only available on cloud recording and is only available in English.
Procedure to configure Android device to access CSL Wifi
A. Configuration Procedure (to be done once only) Go to the main menu. Choose Settings. Choose Wireless & Networks. Choose Wi-Fi settings. Tap Universities via CSL. Set EAP Type to PEAP. Set Phase 2 Authentication to MSCHAPV2. For staff, please type in your username in the format of UID@hku.hk. For students, please type in your username in the format of UID@connect.hku.hk. Set CA Certificate to “Use System Certificates” if the option is available. Otherwise, leave it as […]
Can I record the meeting even if I am not the host?
Reference: https://support.zoom.us/hc/en-us/articles/204101699-Recording-without-the-Host Local Recording without the Host: By default, only the host can initiate a Local Recording. If another participant would like to record, the host will need to provide permission to that participant during the meeting. The host will need to join the meeting to give the other participant recording permission, or set the participant up as an alternative […]
Procedure for iOS Device to Access Universities via CSL WiFi
A. Configuration Procedure Turn on your iOS device. Tap Settings. Tap the Wi-Fi button. When you are located near a CSL WiFi hotspot, make sure WiFi is turned ON. Select Universities via CSL. Enter your username and password. Username: For staff, please type UID@hku.hk. For students, please type UID@connect.hku.hk. Password: HKU Portal PIN Tap Join. You will be prompted to accept a certificate the first […]
Do I need to keep the Zoom application open for the recording to complete after a meeting is ended?
No. If a meeting is recorded on cloud, an email will be sent to the host when the video processing is completed. If it is recorded on local drive, after a meeting is ended, a pop-up box will be shown informing the progress of the video processing on your PC.
Procedure for Mac OS X to Access Universities via CSL
A. Pre-requisite Please make sure your Wi-Fi LAN card is WPA-compliant and your Mac is installed with the latest WLAN driver from the vendor. B. Configuration Procedure (to be done once) In the menu, select System Preferences. Under System Preferences, select Network and Internet and click Network. Under Network, select Turn Wi-Fi On and unlock the interface if it is locked. Click Advanced. Click […]