Do I need training to use AI tools such as ChatGPT/DALL∙E?
Not at all! These tools are especially designed to mimic human interaction which means as long as you can communicate what you would like ChatGPT/ DALL∙E to do, you will be able to use these tools. That being said, it may take some practice to get familiar with how these tools work. You also need […]
What is ChatGPT and DALL∙E?
Both ChatGPT and DALL∙E are AI tools which provide responses based on user’s instruction prompt. Both these technologies are designed to understand human-like text, which means you can communicate with them as if you were communicating with a person. While ChatGPT will generate a text response to help the user in various language tasks such […]
Open and use a shared mailbox in Outlook
A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like info@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user. You can also […]
Cannot search in MS Outlook
Rebuilding the index in Outlook can help resolve search issues and improve search performance. Here’s how to rebuild the index in Outlook: Close Outlook if it’s open. Press `Win + S` to open the Windows Search box, and type “Indexing Options.” Click on “Indexing Options” in the search results to open the window. In the […]
To remove and re-add an email account in the Mail app
To remove and re-add an email account in the Mail app and Outlook app on Android, iPhone and macOS, follow these steps: Android Outlook iPhone Mail iPhone Outlook Mac Mail Mac Outlook For Android Outlook app Remove an Email Account Open the Outlook app on your Android device. Tap the three horizontal lines (hamburger menu) […]
How can I remove my phone number?
Log in to your account here. To delete the phone number, select Delete on the SMS sign-in phone method tile. When prompted to confirm the action, select OK. You can’t remove a phone number that is in use as the default sign-in method. To remove the number, you would have to change the default sign-in […]
What should I do if I forgot my password?
Sign-in using the Microsoft Authenticator app, following steps in the Sign in using two-step verification or security info article. Reset your password if you’ve lost or forgotten it, from the Password reset portal or follow the steps in the Reset your work or school password article.
What are the additional security info methods available for me to use?
You have additional options for how your organization contacts you to verify your identity, based on what’s you’re trying to do. The options include: Mobile device text: Enter your mobile device number and get a text a code you’ll use for two-step verification or password reset. For step-by-step instructions about how to verify your identity […]
How can I change my default security info method?
If you want the authenticator app to be the default method used when you sign-in to your work or school account using two-factor verification or for password reset requests, you can set it from the Security info page. Note: If your default sign-in method is a text or call to your phone number, then the […]
How can I set up another multi-factor authentication?
For example, Phone authentication. Check at https://mysignins.microsoft.com/security-info Login your M365 account, the following screen will appear on your computer. Choose security info, “Add sign-in method’’. Choose Phone Add “Enter phone number”, Choose next, Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. […]