What are the additional security info methods available for me to use?

You have additional options for how your organization contacts you to verify your identity, based on what’s you’re trying to do. The options include:

  • Mobile device text: Enter your mobile device number and get a text a code you’ll use for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a text message (SMS), see   Set up security info to use text messaging (SMS).
  • Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.
  • Security key: Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.
  • Email address: Enter your work or school email address to get an email for password reset. This option isn’t available for two-step verification. For step-by-step instructions about how to set up your email, see Set up security info to use email.
  • Security questions: Answer some security questions created by your administrator for your organization. This option is only available for password reset and not for two-step verification. For step-by-step instructions about how to set up your security questions, see the Setup security info to use security questions article.
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MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts