You have additional options for how your organization contacts you to verify your identity, based on what’s you’re trying to do. The options include:
- Mobile device text: Enter your mobile device number and get a text a code you’ll use for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a text message (SMS), see Set up security info to use text messaging (SMS).
- Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a phone number, see Set up security info to use phone calls.
- Security key: Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.
- Email address: Enter your work or school email address to get an email for password reset. This option isn’t available for two-step verification. For step-by-step instructions about how to set up your email, see Set up security info to use email.
- Security questions: Answer some security questions created by your administrator for your organization. This option is only available for password reset and not for two-step verification. For step-by-step instructions about how to set up your security questions, see the Setup security info to use security questions article.