Official Launch: HKU Portal for Students (17 November 2025)
We are pleased to inform you that the revamped HKU Portal for students will officially launch on 17 November 2025. During the pilot run, the portal was fully operational and accessible to all students. This helped ensure a smooth and seamless transition. Starting from the launch date, you will log in directly to the new […]
HKU Connect alumni email accounts will be migrated to the Graduate M365 platform
To standardize and streamline HKU alumni email services on a dedicated Microsoft M365 platform, all alumni email accounts will be migrated to the @graduate.hku.hk M365 platform in the next few months. Starting from the below mentioned dates, your existing alumni email accounts on the @connect.hku.hk M365 platform will be migrated to the @graduate.hku.hk M365 platform. […]
Transition from Classic to Revamped HKU Portal: Pilot Run
We are happy to inform you that the revamped HKU Portal for students is now ready for preview. To facilitate a smooth transition from the classic portal to the new interface, ITS will conduct a pilot run period from 27 October to 16 November 2025. During this period, users who login HKU Portal will be […]
2025 Awareness Week – AI in Personal Data Protection & Cybersecurity
HKU Graduate Linux accounts transition to M365 Exchange Online (EXO) platform and the way to activate Graduate Email account on EXO platform
Starting from 16th October 2025, ITS will transition all active Graduate.hku.hk Linux email accounts to the new Microsoft Exchange Online platform. This initiative aims to enhance the user experience with a standardized and sustainable platform for Graduate email service long-term use. Background: The Graduate.hku.hk email service has been operated with a limited 10MB mail quota […]
Invitation for UAT of HKU Portal for Students
As part of our ongoing effort to enhance the user experience of the HKU Portal, we would like to invite you to participate in the User Acceptance Testing (UAT) of the revamped HKU Portal for Students. Your feedback is invaluable to us. By participating in this UAT, you will help us identify any potential issues […]
Enforcement of DMARC Protocol
Email is widely used at the university for both academic and administrative purposes, but it may be susceptible to cyber risks such as phishing and spoofing. Information Technology Service (ITS) is enhancing email security by implementing the Domain-based Message Authentication Reporting and Conformance (DMARC) protocol. This measure is intended to help safeguard HKU members from […]
Campus Wide Remote Access Policy
Service Update: Introducing GPT-5 and New DALL-E Model
To ensure continued access to the most advanced large language models (LLMs), ITS is pleased to announce the addition of several new OpenAI models to the HKU ChatGPT web app (https://chatgpt.hku.hk), effective 29 August 2025. The newly available models include GPT-5, GPT-5-mini, GPT-5-nano, and GPT-5-chat, all designed to provide improved performance and enhanced AI capabilities […]
Student portal account’s change UID feature transitions to Email Alias
Starting from 7 August 2025, ITS will transition to only accepting new requests of setting student email aliases as alternative email addresses, replacing the student portal account change UID feature. This move aims to standardize the process for all students to establish alternative email addresses. Background: Since student portal accounts now operate on Microsoft M365 […]