2025 Awareness Week – AI in Personal Data Protection & Cybersecurity
HKU Graduate Linux accounts transition to M365 Exchange Online (EXO) platform and the way to activate Graduate Email account on EXO platform
Starting from 16th October 2025, ITS will transition all active Graduate.hku.hk Linux email accounts to the new Microsoft Exchange Online platform. This initiative aims to enhance the user experience with a standardized and sustainable platform for Graduate email service long-term use. Background: The Graduate.hku.hk email service has been operated with a limited 10MB mail quota […]
Invitation for UAT of HKU Portal for Students
As part of our ongoing effort to enhance the user experience of the HKU Portal, we would like to invite you to participate in the User Acceptance Testing (UAT) of the revamped HKU Portal for Students. Your feedback is invaluable to us. By participating in this UAT, you will help us identify any potential issues […]
Enforcement of DMARC Protocol
Email is widely used at the university for both academic and administrative purposes, but it may be susceptible to cyber risks such as phishing and spoofing. Information Technology Service (ITS) is enhancing email security by implementing the Domain-based Message Authentication Reporting and Conformance (DMARC) protocol. This measure is intended to help safeguard HKU members from […]
Campus Wide Remote Access Policy
Service Update: Introducing GPT-5 and New DALL-E Model
To ensure continued access to the most advanced large language models (LLMs), ITS is pleased to announce the addition of several new OpenAI models to the HKU ChatGPT web app (https://chatgpt.hku.hk), effective 29 August 2025. The newly available models include GPT-5, GPT-5-mini, GPT-5-nano, and GPT-5-chat, all designed to provide improved performance and enhanced AI capabilities […]
Student portal account’s change UID feature transitions to Email Alias
Starting from 7 August 2025, ITS will transition to only accepting new requests of setting student email aliases as alternative email addresses, replacing the student portal account change UID feature. This move aims to standardize the process for all students to establish alternative email addresses. Background: Since student portal accounts now operate on Microsoft M365 […]
Integration of Attendance@HKU App into HKU App
Beginning 17 July 2025, the attendance feature previously available in the standalone Attendance@HKU app will be incorporated into the HKU App. Users can access it directly by selecting the Attendance app within the HKU app. The integrated Attendance app offers a user-friendly interface and utilizes updated technologies to streamline and improve the attendance recording process. […]
Migration of on-premises SharePoint 2016 to SharePoint Online
Migration of on-premises SharePoint 2016 to SharePoint Online As to further enhance University wide collaboration and improve office productivity, ITS is excited to announce that existing content of HKU on-premises SharePoint platform will be migrated to Microsoft 365 SharePoint Online(SPO) to provide numerous benefits to HKU departments, including cost savings, improved collaboration, scalability, accessibility, enhanced […]
Updates on new M365 storage policy for students
Effective March 1st , 2024, new M365 storage policy was implemented all new students. No change have been made to the storage arrangements for students enrolled before this date. A recent review of HKU student usage on the Connect M365 tenant has revealed that over 50% of the total storage is occupied by just 5% […]