Multi-Factor Authentication (MFA) Requirement for HKU Portal Access

Multi-Factor Authentication (MFA) Requirement for Student Portal Access

To enhance the security of our student’s Portal, we will be implementing Multi-Factor Authentication (MFA) for all students accessing the HKU Portal from outside the campus network. This includes connections made via Wi-Fi.HK via HKU, home Wi-Fi, mobile networks, and other external networks. Starting from 6 March 2025, all students will be required to use […]

Deadline for ordering VMware product licenses with current Site Licensing contract

vmware deadline

Background Current JUCC VMware Enterprise License Agreement (ELA) is a 5-year contract starting from March 2023 with offerings of vSphere ESX/vCentre, vSAN, NSX and Horizon Under current contract terms, the ordering quantities of above VMware products can be only updated in the first 3 years, and the last 2 years only covers Subscription & Support […]

New uPrint Service and Top up uPrint quota

New uPrint Service and Top up uPrint quota

As our existing printing management program reaches its end of life, we are excited to announce that the uPrint service will be migrated to a new management system on February 8th. This migration aims to improve the overall efficiency and user experience of our printing services. Please note that your existing quota balance will be […]

HKU Moodle 4.5 Upgrade

HKU Moodle 4.5 Upgrade

ITS is thrilled to announce the launch of HKU Moodle 4.5 to keep our e-learning platform updated and abreast of the latest technology development. Rocketed from version 4.1 launched in the summer of 2023, this latest version brings a number of updates and functions with an aim to improve the learning and teaching for the […]

HKU Access Code in HKU App for staff

Digital Staff Access Code in HKU App

We are pleased to introduce the HKU Access Code to the HKU App for staff use, starting from December 2, 2024. This innovation provides an additional method for staff members to enter select University facilities. Currently, the HKU Access Code provides access to the University Libraries, Chi Wah Learning Commons, and select HKU canteens. To […]

HKU ChatGPT Services Updates – Discover GPT-4o now

new chatgpt

We are thrilled to introduce our new service, GPT-4o, which will be accessible to HKU students and staff in the upcoming semester at HKU ChatGPT. Starting from 31 August 2024, HKU users could make use of this service and GPT-4o supports image analysis. GPT-4o (“o” for “omni”) represents a significant advance in natural human-computer interaction. It allows […]

Integration of Microsoft Multi-Factor Authentication (MFA) for HKU VPN Service

Integration of Microsoft Multi-Factor Authentication (MFA) for HKU VPN Service

We are pleased to announce the upcoming integration of Microsoft Multi-Factor Authentication (MFA) with our VPN services at HKU, effective from 23 August 2024. This initiative is part of our continued efforts to enhance the security and efficiency of your digital experience at HKU. What is Changing? Starting 23 August 2024, Microsoft MFA will be […]

HKU First-Year UG Copilot 2024-25

New Academic Support Chatbot for First Year UG Students

As a first-year student entering university campus, are you puzzled by course selection, degree requirements for your dream programme, or scholarship opportunities? We have great news to share with you! Today we present with excitement the new HKU First-Year UG Copilot 2024-25, which is designed specifically to assist first-year undergraduate students in navigating their academic […]