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Email and Calendar

Overview

Email service is provided for use by all University members.  It is supported by both in-house email systems and outsourced email platform with anti-spam and anti-virus protection.  HKU email service is accessible using HKU Portal account.  For graduates, they will use their graduate email accounts to access. 

Staff:

The primary email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported for use by staff members.  Each account is provided with 15GB disk quota.  Staff can access their emails via HKU Portal (under “MyEmail” tab), webmail.hku.hk, Microsoft Outlook or other supported mail clients.   

Students:

The primary email service for students is powered by Google and is called HKU Connect email service (@connect.hku.hk).  Each account is provided with unlimited disk space (shared with other services in Google Apps for Education).  They can access their emails via HKU Portal (under “MyEmail” tab).  Students can keep using their HKU email accounts after graduation and graduates can access their emails via webmail.hku.hk

Graduates: 

From June 2012 onwards, graduates are using the HKU Connect email service.  Those who graduated before June 2012 were provided with an HKU email account running on an in-house email server, @graduate.hku.hk.  Each account comes with 10MB disk quota.  Graduates can access their emails via webmail.hku.hk

Retirees: 

Staff can continue using their HKU email accounts after retirement.  Retirees are invited to renew their accounts on an annual basis.      

They can access their emails via HKU Portal (under “MyEmail” tab) or webmail.hku.hk

Pages Related To This Service

FAQ on Email and Calendar

User Guide on Email and Calendar

Available To

Staff, students, graduates and retirees

Service Request and Support