Invitation to Complete the ITS Survey 2025–2026
The ITS Survey 2025–2026 is now open. All staff and students are invited to complete the survey and share their views with ITS. Your feedback is valuable and will help
Key Findings of Survey on HKU Communication Services
From 14 January 2026 to 22 March 2026, we conducted a survey to understand how HKU staff and students obtain University information, as well as to collect feedback on the
Release of GPT-5.5 and GPT Image 2 on HKU ChatGPT, HKU DALL·E, and HKU ITS Developer Portal
To further enhance access to advanced AI capabilities at HKU, ITS is pleased to announce the release of GPT-5.5 and GPT Image 2 across the HKU ChatGPT web app (https://chatgpt.hku.hk),
HKU Event Management System (HKUEMS): New Enhancements for Registrants and Event Managers
Information Technology Services (ITS) has completed the rollout of a series of enhancements to the HKU Event Management System (HKUEMS). These enhancements are designed to provide a better user experience
More AI Models on HKU ChatGPT and HKU DALL·E, and APIs are Now Available to Students
1. HKU ChatGPT New Text Models Added:The following new text-based AI models have been available on HKU ChatGPT and the HKU ITS Developer Portal, offering improved reasoning, stronger coding support,
LabArchives Laboratory Notebook Cloud Platform available to HKU research groups
ITS remains committed to supporting advanced research initiatives and enhancing collaboration for HKU research groups as one of the initiatives of the Task Force on Management of Research Data and
Your opinion matters, share your thoughts by completing the survey about HKU communication channels
We Value Your Feedback! Your input matters to us, and now is your chance to help shape the future of our communication services. Why participate? Your feedback will help us ensure
Mobile Mail App EAS version below 16.1 will no longer support after March 2026
What is Exchange ActiveSync (EAS)? Exchange ActiveSync (EAS) is a technology that helps your mobile phone or tablet connect to your email, calendar, and contacts from Microsoft Exchange Online (which
Update on Staff UID Change Policy
To enhance data consistency, system security, and record traceability, the ITS is updating its UID (User ID) management policy. Since August 2025, UID changes for students have no longer been
Facial Identity Access for HKU Main Library and Chi Wah Learning Commons
We are pleased to introduce Facial Identity Access for HKU students and staff, starting from 20 January 2026. This innovation provides an additional method to enter University facilities, complementing existing access