FAQ for Sophos Home Commercial Edition

Sophos Home supports both Windows and macOS.  Other platforms such as Windows Server and Linux are not supported. Each staff and student can register for one Sophos Home account and install the software on up to ten PCs for work and study-related purposes.   

Sophos Home supports both Windows and macOS.  Other platforms such as Windows Server and Linux are not supported. Each staff and student can register for one Sophos Home account and install the software on up to ten PCs for work and study-related purposes.   

Department can use the following options:

Option 1: Install Sophos Intercept X with XDR (Extended Detection and Response) (Details here)

Requests can be submitted by filling out the online form here.  Note that this option is not applicable for non-managed standalone PCs.

Option 2: Install Sophos Home using a departmental account with email service (registration and installation procedure). Each account allows installation on up to 10 PCs.  

Minimum requirements:

  • For Windows 10 and 11 (OS version must be up-to-date i.e. applied the latest service pack and critical update)
    • 4 GB Ram
    • 4 Gb Hard disk space

Note: ARM architecture CPU is NOT supported.

  • For macOS 10.14 or above
    • 4GB Ram
    • 4GB Hard disk space
    • macOS 10.14 or above and applied latest Update.


Note: All other anti-virus software, including Sophos Endpoint Protection, has to be uninstalled from the PC before installing Sophos Home.

Login to the Sophos Home account at https://home.sophos.com.  Users may need to enter a verification code (sent by Sophos to the registered HKU email address) when logging into the management console of Sophos Home.

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