Any special setup is required for the devices connected to HKU Wi-Fi services?
Similar to the setup for the mobile device connected to the other Wi-Fi network, only simple steps for choosing the flat SSID with password are required.
Any data usage limitation or network bandwidth for each flat after installation?
There is no data suage limitation for using HKU Wi-Fi network. The network bandwidth for each flat is 1Gbps.
When will the tenant enjoy the HKU Wi-Fi services after installation work?
A unique SSID and password for the flat’s Wi-Fi will be provided to the tenant immediately after the work is completed on the installation day. By using that SSID and password, the tenant can start to enjoy HKU Wi-Fi services.
What is the flat Wi-Fi signal coverage after installation?
After installation, the HKU Wi-Fi signal will cover most part of the flat including the living rooms, dining rooms, bedrooms, and study rooms.
Any noisy work is required during installation?
Noisy work for installing conduit will be required.
How long is required in flat installation?
The installation work in each flat will require around 3 ~ 4 hours.
When is the installation period for HKU Wi-Fi services?
The main round installation is tentatively up to end of September 2023.
What are the benefits of the HKU WiFi services?
Direct connect to HKU Network without HKUVPN High speed and stable Internet connection via HKU Wide Wi-Fi 6 coverage with roaming signals
Is this HKU Wi-Fi installation mandatory or optional?
All tenants should install the HKU Wi-Fi services in the main round installation (i.e., tentatively up to end of September 2023). Cost may be charged to the tenant of the apartment if the installation request is made after the main round installation.
Who is eligible to have HKU Wi-Fi services installed at Senior Staff Quarter?
All HKU senior staff living in Senior Staff Quarter at Pine Court, Pine Grove, Rodrigues Court, Tam Gardens and Tam Towers are eligible for these installation services.