- All tenants should install the HKU Wi-Fi services in the main round installation (i.e., tentatively up to end of September 2023).
- Cost may be charged to the tenant of the apartment if the installation request is made after the main round installation.
About ITS
Alerts
Service Request & Support
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WiFi Issue Reporting Form
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Self-Service Report
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Live Chat
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Live Chat
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Email
Email – ithelp@hku.hk
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Hotline
Hotline - 3917 0123
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