Add an Calendar Appointment in Exchange Online

Webmail Interface (OWA) Go to https://mail.office365.com. Enter your HKUPortalUID@hku.hk and PIN. Click Sign In. Select Calendar Click New event In the dialog box, fill in the event’s title and location. Select the date, time, location, etc. Clik Save.

Procedure to access or move Staff Email (HKUCC1) messages to archive mailbox

Introduction There are two ways to move messages to archive mailbox: Move or copy messages manually    Move messages using retention policies (default: move messages older than 2 years to archive) Webmail Interface (OWA) You can copy or move items from primary mailbox to In-Place Archive mailbox. The system will also move emails older than 2 years […]

Procedure to recall a sent message in MS Outlook

* Note: The Recall Sent Message feature allows you to recall, replace, or delete messages that you have sent. The feature is available in MS Outlook only. Open Outlook, locate the Sent Items folder, and double click to open the message that you want to recall. Select Actions from the menu, and select Recall This Message… In the Recall This message window, Select Delete unread copies of […]

User Guide on ESign signNow

Quick Links For Document Sender Login Account For using the e-sign service provisioned by signNow, ITS will assign a new departmental account (i.e. login account) for the department to use the e-sign service. The password will be sent to the contact person of the department separately. Please click here to login. Input the esign-XXXXX@hku.hk account and Password. […]

Useful Information on Network Security, Anti-Virus and Anti-Spyware

Network security The United States Computer Emergency Readiness Team (US-CERT) Cybersecurity & Infrastructure Security Agency Technical Cyber Security Alerts CERTR Coordination Center (CERT/CC), Carnegie Mellon University The CERT Division CERT advisories now a core component of US-CERT’s Technical Cyber Security Alerts The SANSTM Institute SANS SANS Newsletters – Good summaries in newsletters SANS CIS Controls v8 – Most […]

Extract the archived meeting files (Convene)

Extract the archived meeting files (documents) easily on web browser for files stored over 90 days (“Archived” means the meeting is over 90 days or above) Recover the archived meeting documents and convert these files into readable document format / original document format from HKU Paperless Meeting System. Go to Agenda inside your meeting page […]

Export all structural meeting documents (Convene)

Export all structural meeting documents with agenda plus meeting annotation in sequence (HKU Paperless Meeting System (Convene)) Export Meeting Pack and ISDM In Meeting Info, click “Export/Send Meeting Pack” . Select what is to be included in the exported meeting pack. Click the “Export” button to confirm. After exporting the Meeting Pack, meeting organizer can […]

What should my department do after a vulnerability scanning is conducted by ITS?

An assessment report will be sent to the requesting department after a vulnerability scanning is conducted.  Apart from a summary on vulnerabilities identified (each associated with a severity level (critical/severe/moderate)), the report also provides the details of each vulnerability founded and the recommended solution under the section on “Vulnerability Solution”. Departments are advised to act […]