Extract the archived meeting files (Convene)
Extract the archived meeting files (documents) easily on web browser for files stored over 90 days (“Archived” means the meeting is over 90 days or above) Recover the archived meeting documents and convert these files into readable document format / original document format from HKU Paperless Meeting System. Go to Agenda inside your meeting page […]
Export all structural meeting documents (Convene)
Export all structural meeting documents with agenda plus meeting annotation in sequence (HKU Paperless Meeting System (Convene)) Export Meeting Pack and ISDM In Meeting Info, click “Export/Send Meeting Pack” . Select what is to be included in the exported meeting pack. Click the “Export” button to confirm. After exporting the Meeting Pack, meeting organizer can […]
What should my department do after a vulnerability scanning is conducted by ITS?
An assessment report will be sent to the requesting department after a vulnerability scanning is conducted. Apart from a summary on vulnerabilities identified (each associated with a severity level (critical/severe/moderate)), the report also provides the details of each vulnerability founded and the recommended solution under the section on “Vulnerability Solution”. Departments are advised to act […]
Procedure to Enable SSL (Secure Sockets Layer) on POP/IMAP for Staff Email
Quick Links POP Outlook Click the Windows icon > click > type Control Panel > press Enter. Click User Accounts > Mail (Microsoft outlook). Click Email Accounts… . Click Change…. Click More Settings… and Next. Click the tab Advanced and under “Incoming server (POP3)”, check This server requires an encrypted connection (SSL/TLS). Thunderbird Right click the account name and click Settings. Click Server Settings, check Port no. is 995 and select SSL/TLS under Connection security. Apple Mail […]
Mandatory Advanced Training on Personal Data Protection
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Application Endorsement under eForm System
Some application forms require an endorsement from department, either from Head of Department or an authorized delegate whereas some student applications require an endorsement from CEDARS (Centre of Development and Resources for Students). For applications submitted by departments, if more than 1 delegate is nominated by a department, applicant can select an appropriate endorser for […]
User Guide on Zoom
Get Started Before you start using Zoom, go to the Zoom Download Center or HKU Zoom (Download in the header) to download the client (Zoom Client for Meetings)/app (Zoom Cloud Meetings). Go to HKU Zoom. Please bookmark this link for future connection to use Zoom. Click “Login”. Input your “HKU Portal UID and PIN”. (Note: Login using departmental account will NOT be accepted.) Upon […]
User Guide on Microsoft Teams
Quick Links Sign in to Microsoft Teams User can either download the Microsoft Teams client or use the web version of Microsoft Teams under Microsoft Office 365. Download Microsoft Teams client Go to MS Teams. Click “Download Teams”. Use web version of Microsoft Teams Login to MS Teams. Click “Sign in”. Type in your HKU email address […]
Why I can’t use my Zoom account to login using the HKU Zoom Service?
Starting from 2 August 2021 (Monday), we stop accepting free Zoom account to login HKU Zoom service. Only Single Sign On (SSO) using HKU Portal UID and PIN will be accepted when login to Zoom is required e.g. a meeting is set for authenticated HKU users to join or login to the Zoom client. This […]
Could I raise my technical issue to Zoom directly?
Yes. Please go to https://support.zoom.us/hc/en-us/requests/new and log in to Zoom by signing in with SSO using your UID and Portal PIN. You could then submit your case to Zoom Support directly.