For General User – How to access the SharePoint page?
To access a SharePoint site, your account must at least be added into the default ” Visitors” group of the site and your PC has to connect to HKU network on campus or via HKUVPN. Open an Internet browser. Input your SharePoint root site’s URL. https://.workspace.hku.hk/ or https://.workspace.hku.hk/sites// if you have subsite under the root site. If you don’t know […]
How to purchase printing units for using uPrint service via Add Value Machine (AVM)?
Users can purchase printing units using their Octopus cards at any uPrint Add Value Machines (AVM) available in the Chi Wah Learning Commons, Faculty of Medicine (Faculty Learning Commons) and the Libraries. Video Tutorial on How to purchase printing units for using uPrint service via Add Value Machine (AVM)? Tap “Using HKU Student/Staff Card or […]
How to enquire/cancel a print job?
To check your submitted print jobs Visit enquiry page within HKU campus network. For WiFi connection, please use the SSID “HKU”. Login with your HKU Portal ID and PIN. Go to Job Pending Release. You can see your list of submitted print jobs that are pending to print. To cancel a print job Go to Job […]
How to check my uPrint transaction records (print/copy/top-up)?
Please visit enquiry page.This page is accessible within HKU campus network only (for WiFi connection, please use SSID “HKU”). Login with your HKU Portal ID and PIN. You can check your printing units balance, outstanding print job, print job history and printing units purchase records from this page.
How to check the printing units balance?
1. uPrint printers Tab your staff/student card at the uPrint printers. Tab the icon Quota. Your current balance of printing units will be shown. 2. uPrint enquiry system Go to enquiry page (this page is only accessible within HKU campus network). Login using your HKU Portal ID and PIN, click Enquiry (Purchase & Print History). The balance of printing units […]
What is the charge for using the uPrint service?
Please refer to uPrint Charging for details.
User Guide on SmartDraw
Install SmartDraw Desktop edition on Windows 10/8 Uninstall SmartDraw desktop edition from Windows 10/8 Access to SmartDraw Cloud Support Install SmartDraw Desktop Edition on Windows 10/8 Download and run the installation package to start the installation. Staff Student Click Next to proceed. Click Next to proceed. Read and accept the terms in the End-User License Agreement, click Next to proceed. Click Next to […]
User guide on data migration from desktop PC to VPC
1. Login the new VPC box before data migration Login the new VPC box with your HKU Portal UID/PIN. A Personal Home Drive (H:) will be automatically created on your VPC. This is the drive for storing your data files on the VPC and you can copy the data from your desktop PC to this […]
Setup Procedure for Microsoft OneDrive on Microsoft Windows for Students
OneDrive for Business is a public cloud storage offered by Microsoft. Students are advised not to store or share any personal or sensitive data on OneDrive. Prerequisite: OneDrive is installed together with Microsoft Office 365. Your OneDrive account is connected during the installation of Microsoft Office 365. If you have not yet installed Microsoft Office 365, please […]
Installation Guide of Sophos Home
Registration Create a Sophos Home account Uninstall any anti-virus software on your computer Install Sophos Home Windows Mac Registration Visit https://home.sophos.com/employee, enter your HKU email account (@hku.hk (for staff) or @connect.hku.hk (for students)) and click the Submit button. Create a Sophos Home account You will receive an email from Sophos Home <no-reply@uxxxxxxxxx.wl.sendgrid.net> with a unique […]