I registered for a Zoom account with my HKU email address before. When I login to https://hku.zoom.us, I receive the following emails. What should I do?
Staff and students who registered a free/paid Zoom account using their HKU email address before may see the following message after they login to https://hku.zoom.us. They will receive an account invitation email from Zoom (see sample below). If they confirm to switch their Zoom account under HKU’s master account on Zoom, please click the button “Approve […]
Is a co-host having the same privileges as a host?
Refer to https://support.zoom.us/hc/en-us/articles/201362603-Host-and-Co-Host-Controls-in-a-Meeting The co-host feature allows the host to share hosting privileges with another user, allowing the co-host to manage the administrative side of the meeting, such as managing participants or starting/stopping the recording. The host must assign a co-host. There is no limitation on the number of co-hosts you can have in a meeting or […]
What is the functionality difference between MS Teams and Zoom?
What is the functionality difference between MS Teams and Zoom? Microsoft Teams Zoom Maximum no. of participants in a meeting 300 300 Limit in meeting duration No No Change of display name Staff: display name is synchronized with the sender name of HKU email account Students: display name is student’s full name registered under […]
I can’t see the New Teams Meetings icon under my Outlook Calendar. Why?
Please check if you have downloaded the MS Teams client. If not Close Outlook if it is open. Go to https://teams.microsoft.com/downloads. Click “Download Teams” Open Outlook. You should see the New Teams Meeting icon added into the ribbon on your Outlook. If you still don’t see the add-in, make sure that it isn’t disabled in Outlook. In Outlook, choose File and then Options. Select […]
User Guide on Roundcube Webmail
Quick Links 1. Introduction Roundcube webmail is a webmail system for use by graduates with email accounts hosting on graduate.hku.hk. It supports reading and composing of HTML mails with multi-language contents. 2. Login Go to https://webmail.hku.hk and select GRADUATE.HKU.HK. 3. Input Identity Information at First Login Users will be prompted to input the following information at first […]
Can I access MS Teams using a browser instead of MS Teams client/app?
Yes, you can access MS Teams using a browser on PC or MAC. Find Teams on the web at https://teams.microsoft.com. Please refer to the table below for the supported browsers and their limitations: Browser Calling – audio, video, and sharing Meetings – audio, video, and sharing1,2 Internet Explorer 11 Not supported Only incoming sharing is supported […]
Bulkmail Control Guide for Recipients
Bulk emails from teaching departments and administrative offices are classified into General Notices and Important Notices. Important Notices contain important information that should be read by all recipients and will be sent to all designated recipients. General Notices are those that could be of general interest to members of the University. You can control not to receive General Notices […]
User Guide on IronPort Spam Quarantine
The IronPort Spam Quarantine program is deployed to quarantine emails classified as spam for staff email service (HKUCC1) and graduate email service (graduate.hku.hk). If an email should not be classified as a spam, users can move it from quarantine and add it to the safelist. 1. Overview of IronPort Spam Quarantine The IronPort Spam Quarantine […]
Startup Guide for New Roundcube Webmail
Quick Links 1. Login Login via https://webmail.hku.hk. 2. Setup Identity At first login Users will be prompted to input the following information at first login: Display Name (Your sender name (information displayed in the “From” field)) Email (Default email address, non-editable) Signature (Your default “signature” message to display at the end of an email (OPTIONAL)) Update identity settings If you miss […]
Procedure on Setting up HKU Connect Email Service on Android Devices
Open “Settings” on your device. Open “Accounts and sync”. Tap Add Account. Select Google and Existing. In the Sign in screen, enter your HKU Connect email address (i.e. UID@connect.hku.hk) and your HKU Portal PIN in the password field. For graduates using HKU Connect email, please enter the password of your HKU Connect graduate email account. After the account is created, select the services you want to sync. […]