User Guide on HKU Connect Email Service for Graduates
All graduates of 2012 and beyond can continue using their HKU Connect accounts powered by Google after graduation. Note: For graduates who will travel to locations where Google service may not be accessible, please forward your graduate email account to another non-Google email account before leaving Hong Kong. Click http://support.google.com/mail/bin/answer.py?hl=en&answer=10957 for the setup procedure on email forwarding. […]
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.10 or above
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.10 or above Open “System Preference” and choose “Internet Accounts”. Select “Exchange” to perform the setup. Enter your name, HKU email address and HKU Portal PIN. Then click “Continue”. Under Account Settings, enter the following information and click Continue. Username HKU Portal UID Password HKU Portal PIN Server Address hkucc1.hku.hk […]
Procedure to Access Staff Email (HKUCC1) via MS Outlook
Procedure to Access Staff Email (HKUCC1) via MS Outlook For users currently using IMAP/POP3 to access email accounts in Outlook Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”. Click “E-mail Accounts…”. In the “Accounts settings” dialog box, click “New”. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information. Click “Next”: Your Name: Your Name Email Address: YourUID@hku.hk Password: Your […]
How to Migrate Email/Calendar/Contact from One Exchange Server to the Central Email/Calendar Service (HKUCC1) Server?
A. Export email/calendar/contact from an Exchange account Firstly, you need to export .pst file data in the old profile. Under the File menu, click Import And Export … Click Export To File and Next. Click Personal Folder File (.pst) and Next. You can export your entire mailbox (including all subfolders) and calendar by clicking Mailbox – , select Include subfolders and press Next. You can also select any parituclar […]
Set Spam Filters in Your Email Account Primary tabs
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For Graduate Email Account: View spam quarantine list and update email blacklist and whitelist Note: After login, click the menu ‘Options’ at the top right of the browser window to update […]
Set & Remove Email Vacation Message
Set & Remove Email Vacation Message For Staff and Retirees: Vacation message for HKUCC1 (Central Email/Calendar Service to Staff) – Exchange 2013 For Students: Vacation message for HKU Connect
User Guide on LAN
For connecting to the Campus Network via a fixed network point over the Local Area Network (LAN), you are recommended to use a Cat. 6 or above LAN cable and turn off WiFi when your computer is connected to LAN. For first-time users, please follow the steps below (to be done once only): Register your network […]
Procedure to Access Exchange Online Using Thunderbird
Open Thunderbird. Your full name> enter the name you want it to appear in the From field of your email messagesEmail address > enter your HKUPortalUID@hku.hk Password > enter your HKU Portal PIN After completion, click Continue. (Optional: Uncheck Remember password if you don’t want Thunderbird to remember your password.) Select one of the available configurations. For IMAP Click IMAP. Click Configure […]
Why can’t I connect to WiFi after I change my HKU Portal PIN?
If your PIN is saved in your mobile devices, you have to update your new PIN at your devices before you can connect to HKU WiFi. Please follow the steps below to remove the cached PIN on your mobile devices: For Windows 10: Click Start button. Choose Settings. Click Network & Internet. Select Wi-Fi in the left pane and choose Manage Wi-Fi […]
Procedures on Accessing Universities via CSL WiFi
Staff and students can use CSL’s WiFi hotspots in Hong Kong via the SSID “Universities via CSL” using their HKU Portal UID and PIN. (Note: Please do NOT connect to SSID “CSL” or “CSL Wi-Fi Roam” which are for CSL WiFi service subscribers only.) Configuration Procedures Procedure for Windows 10 Procedure for Windows 8 Procedure for Mac Procedure for iOS […]