Connection Procedure of HKUVPN with 2-Factor Authentication (2FA)
After successful one-time configuration, please follow the connection procedure below for connecting to HKUVPN. (Note: There may be slight variation in the connection procedure on
After successful one-time configuration, please follow the connection procedure below for connecting to HKUVPN. (Note: There may be slight variation in the connection procedure on
Procedure to Access Staff Email (HKUCC1) via MS Outlook For users currently using IMAP/POP3 to access email accounts in Outlook Open “Control Panel” -> “User Accounts and Family
A. Export email/calendar/contact from an Exchange account Firstly, you need to export .pst file data in the old profile. Under the File menu, click Import And Export …
Procedure to access HKU Email via MS Outlook Using IMAP (for Roaming Users) Note: The following setup applies to those roaming users who have to
1. Prerequisite 2-factor authentication (2FA) is required for accessing the HKUVPN service. Please uninstall any earlier version of Cisco Any Connect VPN client before you
Procedure to Access HKU Email via MS Outlook Using POP (for Roaming Users) This section describes the configuration procedure to access HKU email via Microsoft
Prerequisite Configuration Procedures (to be donce once only) Connection Procedures To retrieve the app token 1. Prerequisite 2-factor authentication (2FA) is required for accessing the
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For
Set & Remove Email Vacation Message For Staff and Retirees: Vacation message for HKUCC1 (Central Email/Calendar Service to Staff) – Exchange 2013 For Students: Vacation
Server settings Incoming mail server: hkucc1.hku.hk (port: 993) Outgoing mail server (SMTP): smtproam.hku.hk (port: 587) User name: <HKU Portal UID> Password: <HKU Portal PIN> Note:
Email – ithelp@hku.hk
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts