User Guide on IronPort Spam Quarantine
The IronPort Spam Quarantine program is deployed to quarantine emails classified as spam for staff email service (HKUCC1). If an email should not be classified as a spam, users can move it from quarantine and add it to the safelist. 1. Overview of IronPort Spam Quarantine The IronPort Spam Quarantine program can filter most of […]
Procedure on Setting up HKU Connect Email Service on iOS Devices
Open Settings on your device. Tap Mail, Contacts, Calendars. Tap Add Account. Select Google. Enter your email address, i.e. UID@connect.hku.hk and your HKU Portal PIN. Tap “Sign In“. In the “USERNAME” field, enter your HKU Portal UID. In the “PASSWORD” field, enter your HKU Portal PIN. Then tap “LOGIN”. Tap “Allow”. Tap “Save” to complete the set up.
How to enable POP for HKU Connect email?
Please follow the instruction available at http://support.google.com/mail/bin/answer.py?hl=en&ctx=share&answer=13273.
How to enable IMAP for HKU Connect email?
How to enable IMAP for HKU Connect email? Please follow the instruction at http://support.google.com/mail/bin/answer.py?hl=en&answer=77695.
User Guide on HKU Connect Email Service for Graduates
All graduates of 2012 and beyond can continue using their HKU Connect accounts powered by Google after graduation. Note: For graduates who will travel to locations where Google service may not be accessible, please forward your graduate email account to another non-Google email account before leaving Hong Kong. Click http://support.google.com/mail/bin/answer.py?hl=en&answer=10957 for the setup procedure on email forwarding. […]
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.10 or above
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.10 or above Open “System Preference” and choose “Internet Accounts”. Select “Exchange” to perform the setup. Enter your name, HKU email address and HKU Portal PIN. Then click “Continue”. Under Account Settings, enter the following information and click Continue. Username HKU Portal UID Password HKU Portal PIN Server Address hkucc1.hku.hk […]
Procedure to Access Staff Email (HKUCC1) via MS Outlook
Procedure to Access Staff Email (HKUCC1) via MS Outlook For users currently using IMAP/POP3 to access email accounts in Outlook Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”. Click “E-mail Accounts…”. In the “Accounts settings” dialog box, click “New”. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information. Click “Next”: Your Name: Your Name Email Address: YourUID@hku.hk Password: Your […]
How to Migrate Email/Calendar/Contact from One Exchange Server to the Central Email/Calendar Service (HKUCC1) Server?
A. Export email/calendar/contact from an Exchange account Firstly, you need to export .pst file data in the old profile. Under the File menu, click Import And Export … Click Export To File and Next. Click Personal Folder File (.pst) and Next. You can export your entire mailbox (including all subfolders) and calendar by clicking Mailbox – , select Include subfolders and press Next. You can also select any parituclar […]
Set Spam Filters in Your Email Account Primary tabs
Set Spam Filters in Your Email Account For Staff, Student and Retiree Email Account: View spam quarantine list and update email blacklist and whitelist For Graduate Email Account: View spam quarantine list and update email blacklist and whitelist Note: After login, click the menu ‘Options’ at the top right of the browser window to update […]
Set & Remove Email Vacation Message
Set & Remove Email Vacation Message For Staff and Retirees: Vacation message for HKUCC1 (Central Email/Calendar Service to Staff) – Exchange 2013 For Students: Vacation message for HKU Connect