User Guide on LAN
For connecting to the Campus Network via a fixed network point over the Local Area Network (LAN), you are recommended to use a Cat. 6 or above LAN cable and turn off WiFi when your computer is connected to LAN. For first-time users, please follow the steps below (to be done once only): Register your network […]
Procedure to Access Exchange Online Using Thunderbird
Open Thunderbird. Your full name> enter the name you want it to appear in the From field of your email messagesEmail address > enter your HKUPortalUID@hku.hk Password > enter your HKU Portal PIN After completion, click Continue. (Optional: Uncheck Remember password if you don’t want Thunderbird to remember your password.) Select one of the available configurations. For IMAP Click IMAP. Click Configure […]
Why can’t I connect to WiFi after I change my HKU Portal PIN?
If your PIN is saved in your mobile devices, you have to update your new PIN at your devices before you can connect to HKU WiFi. Please follow the steps below to remove the cached PIN on your mobile devices: For Windows 10: Click Start button. Choose Settings. Click Network & Internet. Select Wi-Fi in the left pane and choose Manage Wi-Fi […]
Procedures on Accessing Universities via CSL WiFi
Staff and students can use CSL’s WiFi hotspots in Hong Kong via the SSID “Universities via CSL” using their HKU Portal UID and PIN. (Note: Please do NOT connect to SSID “CSL” or “CSL Wi-Fi Roam” which are for CSL WiFi service subscribers only.) Configuration Procedures Procedure for Windows 10 Procedure for Windows 8 Procedure for Mac Procedure for iOS […]
Procedures on Accessing eduroam WiFi Service
eduroam, or Education Roaming, allows staff and students to use the WiFi service at other eduroam particpating institutions (local and overseas) using the same account credentials they use at their institutions. Staff and students can use the eduroam WiFi service with their HKU Portal accounts. No registration is requierd except or those whose HKU Portal […]
Procedures on Accessing “HKU” WiFi
The WiFi service “HKU” is for use by University staff and students. Staff and students can use the HKU WiFi service with their HKU Portal accounts. No registration is required except for those whose HKU Portal accounts were created before 5 June 2009. They are required to register once for using the WiFi service (steps: login HKU […]
How to access WiFi on HKU Campus and elsewhere?
Staff and students can enjoy free WiFi service on HKU campus using “HKU” WiFi. For setup procedures, refer to Accessing “HKU” WiFi. For free WiFi outside HKU campus, refer to the details as below. eduroam eduroam stands for Education Roaming. It is a location independent wireless network and RADIUS-based infrastructure that uses 802.1X security technology to allow […]
Why the Internet connection is dropped after HKUVPN is connected?
Some software items that will turn your PC into a WiFi hotspot are found incompatible with Cisco AnyConnect VPN client. The Internet connection will be dropped after HKUVPN is connected. Incompatible WiFi hotspot software includes: Connectify 猎豹免费WiFi You have to uninstall these WiFi hotspot software items for using HKUVPN. Besides, please make sure the “Mobile […]
Procedures for scanning a computer by using the legacy SAM System
Start the PC and login with a Windows account with administrator rights. Start Microsoft Edge web browser. Enable IE mode on Microsoft Edge Click the Settings and More “. . .” button on the top-right corner Select Settings option Click on Default browser In the Internet Explorer mode pages, click Add button Input https://hkusam.hku.hk, then click Add button […]
How to disable Internet Connection Sharing (ICS) in Windows 10?
Click Windows Start > Control Panel. Choose Administrative Tools. Click Services. Scroll down the services window and look for Internet Connection Sharing. Right click on the Internet Connection Sharing item, select Properties. Under General tab, change the “Startup type” to Disabled and select OK.