Procedure to Access Staff Email (HKUCC1) via MS Outlook

Procedure to Access Staff Email (HKUCC1) via MS Outlook

For users currently using IMAP/POP3 to access email accounts in Outlook

  1. Open “Control Panel” -> “User Accounts and Family Safety” -> “Mail (32-bit)”.
    2. staff ms outlook 01
  2. Click “E-mail Accounts…”.
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  3. In the “Accounts settings” dialog box, click “New”.
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  4. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information.  Click “Next”:
    Your Name: Your Name
    Email Address: YourUID@hku.hk
    Password: Your HKU Portal PIN
    Retype password: Your HKU Portal PIN
    5. staff ms outlook 04
  5. In the “Windows Security” dialog box, enter the following information and click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
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  6. The Outlook will automatically search the correct settings for you. After the configuration completes successfully, click “Finish” button to complete the setup.
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  7. Open the Outlook program.
  8. In the “Windows Security” dialog box, enter the following information and then click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
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  9. In the “Mail Delivery Location” dialog box, click “OK”.
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  10. Click “Finish” to complete the setup.
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  11. A new Exchange mailbox account is created. Click “Close”.
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For users currently using another Exchange account on Outlook

  1. Open “Control Panel” > “User Accounts and Family Safety” > “Mail (32-bit)”.
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  2. Click “Show Profiles…”.
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  3. Click “Add…” button.
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  4. Under the field “Profile Name:”, enter “hkucc1.hku.hk”.
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  5. In the “Auto Account Setup” dialog box, select “E-Mail Account” and enter the following information.  Click “Next”:
    Your Name: Your Name
    Email Address: YourUID@hku.hk
    Password: Your HKU Portal PIN
    Retype password: Your HKU Portal PIN
    6. staff ms outlook 04
  6. In the “Windows Security” dialog box, enter the following information and click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
    7. staff ms outlook 05
  7. Outlook will automatically search the correct settings for you. After the configuration completes successfully, click “Finish” button to complete the setup.staff ms outlook 06
  8. Open the Outlook program.
  9. In the “Windows Security” dialog box, enter the following information and click “OK”.
    User name: YourUID@hku.hk
    Password: Your HKU Portal PIN
    10. staff ms outlook 07
  10. Click “Finish” to complete the setup.
    11. staff ms outlook 09
  11. A new profile is created. Select “Prompt for a profile to be used” and click “OK”.
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  12. Open Outlook 2013 and select the new profile to login.
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