The email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, @hku.hk). Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported. Each account is provided with 15GB disk quota. Staff can access their emails via HKU Portal (under “MyEmail” tab), webmail.hku.hk, Microsoft Outlook or other supported mail clients.
Setup Procedure for MS Outlook:
- User first time using MS Outlook
- User currently using IMAP/POP3 to access email accounts in Outlook
Setup Procedure for Microsoft 365 Outlook:
- User first time using Microsoft 365 Outlook
- User currently using IMAP/POP3 to access email accounts in Microsoft 365 Outlook