Procedure on Account Setup for Accessing Central Email/Calendar Service for Staff (HKUCC1)

The email service for staff is supported by a number of in-house systems running Microsoft Exchange (HKUCC1 or HKUCC-COM, Other than the basic email functions, additional enterprise messaging features including webmail access, personal/shared calendar, email distribution list, out-of-office auto-reply, mobile access, server-side inbox rule, Global Address List (GAL) and email archiving are also supported.  Each account is provided with 15GB disk quota.  Staff can access their emails via HKU Portal (under “MyEmail” tab),, Microsoft Outlook or other supported mail clients.

iOS devices

Setup Procedure for iOS (Exchange 2019)

Setup Procedure for iOS (Microsoft 365 Email)


Setup Procedure for Android (Exchange 2019)

Setup Procedure for Android (Microsoft 365 Email)

Outlook for iOS/Android

Setup Procedure for Outlook Mobile (Microsoft 365 Email)



Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts