Procedure to Access Exchange Online Using POP3 Configuration

Server settings

Incoming mail server:outlook.office365.com (port 995)
Outgoing mail server (SMTP):smtp.office365.com (port: 587)
User name:<hku portal uid>@hku.hk
Password:<hku portal PIN>
Authentication Method:OAuth2

Note: If you select POP configuration, all your emails will be downloaded from the email server to the local folders of your mail client and you can no longer access your emails via HKU Portal/webmail.hku.hk. It will be very difficult to revert and move your emails back to the email server.

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Use alternative way for printing

Due to the current high demand on web printing services, it is strongly recommended that you use the following one of the alternative ways to submit print job:

  1. Install “PaperCut Follow You Print” on your Windows deviceor MacOS deviceto submit new print jobs.
  2. Use public PCs at the main library and CWLC to submit new print jobs.