To remove and re-add an email account in the Mail app

To remove and re-add an email account in the Mail app and Outlook app on Android, iPhone and macOS, follow these steps:

For Android Outlook app

Remove an Email Account

  1. Open the Outlook app on your Android device.
  2. Tap the three horizontal lines (hamburger menu) in the top-left corner to open the navigation panel.
  3. Scroll down and tap the gear icon (Settings) at the bottom-left corner.
  4. Under “Accounts,” you will see a list of email accounts currently added to the app. Tap the account you want to remove.
  5. Scroll down to the bottom of the account settings page and tap “Delete Account.” A confirmation dialog will appear.
  6. Tap “Delete” to confirm. The account will be removed from the Outlook app.

Re-add an Email Account

  1. Open the Outlook app on your Android device.
  2. Tap the three horizontal lines (hamburger menu) in the top-left corner to open the navigation panel.
  3. Scroll down and tap the gear icon (Settings) at the bottom-left corner.
  4. Tap “Add Account” under “Accounts.”
  5. Enter your email address, and tap “Continue.”
  6. Enter your password, and tap “Sign in” or “Next,” depending on your account type.
  7. Follow the on-screen instructions to complete the account setup process.

For iPhone Mail app

Remove an Email Account

  1. Open the “Settings” app on your iPhone.
  2. Scroll down and tap on “Mail.”
  3. Tap on “Accounts.”
  4. You will see a list of email accounts set up on your iPhone. Tap on the account you want to remove.
  5. Scroll down and tap on “Delete Account.”
  6. A prompt will appear asking you to confirm the deletion. Tap “Delete Account” again to confirm.

Re-add an Email Account

  1. Open the “Settings” app on your iPhone.
  2. Scroll down and tap on “Mail.”
  3. Tap on “Accounts.”
  4. Tap on “Add Account.”
  5. Choose the email provider for the account you want to add (e.g., Google, Yahoo, Outlook, etc.). If your email provider is not listed, tap on “Other.”
  6. Enter your email address and password, then tap “Next.”
  7. Your iPhone will verify the email account settings. Once verified, you can choose which items to sync (Mail, Contacts, Calendars, Notes, etc.). Toggle the switches to enable the items you want to sync.
  8. Tap “Save” in the top-right corner to complete the process.

For iPhone Outlook app

Remove an Email Account

  1. Open the “Outlook” app on your iPhone.
  2. Tap on the “Home” icon in the bottom left corner.
  3. Tap on the “gear” icon in the lower-left corner to open “Settings.”
  4. Under “Accounts,” find the account you want to remove and tap on it.
  5. Scroll down and tap on “Delete Account.”
  6. A prompt will appear asking you to confirm the deletion. Tap “Delete Account” again to confirm.

Re-add an Email Account

  1. Open the “Outlook” app on your iPhone.
  2. Tap on the “Home” icon in the bottom left corner.
  3. Tap on the “gear” icon in the lower-left corner to open “Settings.”
  4. Tap on “Add Account” or the “+” icon near the “Accounts” section.
  5. Enter your email address and tap “Add Account.”
  6. Enter your password and follow the on-screen instructions to complete the setup.

For Mac Mail app

Remove an Email Account

  1. Open the “Mail” app on your Mac.
  2. In the menu bar, click on “Mail” and then select “Preferences.”
  3. Click on the “Accounts” tab.
  4. Select the email account you want to remove from the left sidebar.
  5. Click on the “-” button at the bottom of the sidebar.
  6. A prompt will appear asking you to confirm the deletion. Click “OK” to confirm.

Re-add an Email Account

  1. Open the “Mail” app on your Mac.
  2. In the menu bar, click on “Mail” and then select “Add Account.”
  3. Choose the email provider for the account you want to add and click “Continue.” If your email provider is not listed, click on “Other Mail Account” and then click “Continue.”
  4. Enter your email address, password, and any other required information. Click “Sign In” or “Continue” to proceed.
  5. Choose which items to sync (Mail, Contacts, Calendars, etc.), and click “Done” to complete the setup.

For Mac Outlook app

Remove an Email Account

  1. Open the “Outlook” app on your Mac.
  2. In the menu bar, click on “Outlook” and then select “Preferences.”
  3. Click on the “Accounts” icon.
  4. Select the email account you want to remove from the left sidebar.
  5. Click on the “-” button at the bottom of the sidebar.
  6. A prompt will appear asking you to confirm the deletion. Click “Delete” to confirm.

Re-add an Email Account

  1. Open the “Outlook” app on your Mac.
  2. In the menu bar, click on “Outlook” and then select “Preferences.”
  3. Click on the “Accounts” icon.
  4. Click on the “+” button at the bottom of the sidebar to add a new account.
  5. Choose the email provider for the account you want to add (e.g., Exchange, Office 365, Google, Yahoo, iCloud, etc.). If your email provider is not listed, click on “Other Email” and then click “Continue.”
  6. Enter your email address, password, and any other required information. Click “Add Account” or “Continue” to proceed.
  7. The new account should now appear in the left sidebar. Close the “Accounts” window to complete the setup.
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Multi-Factor Authentication

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Mandatory for all staff accounts

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Mandatory for all student accounts