Setup Procedure for Microsoft 365 Outlook

Pre-requisite: The following procedure is applicable to those using Microsoft Outlook desktop version which is included in Microsoft 365 (M365). Staff and students can install a copy of M365 via the procedure below:

For Staff: https://its.hku.hk/kb/user-guide-on-office-365-proplus-for-staff/
For Student: https://its.hku.hk/kb/user-guide-for-office-365-proplus/

Graduates can purchase a copy of M365 for using Microsoft Outlook desktop version.

  1. Open Microsoft Outlook under Microsoft 365. Enter YourUID@hku.hk (for staff)/YourUID@connect.hku.hk (for students & graduates).  Click Connect.

    Go to https://mail.office365.com. Enter YourUID@hku.hk (for staff)/YourUID@connect.hku.hk (for students & graduates).  Click Connect.

  2. Select Exchange.

    Select Exchange

  3. Enter your HKU Portal PIN/Graduate Email Account Password.

    Enter your HKU Portal PIN/Graduate Email Account Password

  4. Wait for the account configuration to complete.

    Wait for the account configuration to complete

  5. Uncheck the box Set up Outlook Mobile on my phone,too and click Done.

    Uncheck the box Set up Outlook Mobile on my phone,too and click Done

  6. Upon completion, Outlook will connect to the Exchange Server and synchronize your emails.
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