Procedures on Accessing “HKU” WiFi
The WiFi service “HKU” is for use by University staff and students. Staff and students can use the HKU WiFi service with their HKU Portal accounts. No registration is required except for those whose HKU Portal accounts were created before 5 June 2009. They are required to register once for using the WiFi service (steps: login HKU […]
Procedure to Access Staff Email (HKUCC1) on iOS Devices
To add an Microsoft Exchange account to your iOS device, tap “Settings”. Select “Mail, Contacts, Calendars”, choose “Add Account”. Select “Exchange”. Enter yourPortalUID@hku.hk, HKU Portal PIN and description as illustrated below. Tap “Next”. Enter the following information for setting up your email account and click “Next“: Username HKU Portal UID Password HKU Portal PIN Server hkucc1.hku.hk Domain hkucc-com.hku.hk You can modify the […]
How to access WiFi on HKU Campus and elsewhere?
Staff and students can enjoy free WiFi service on HKU campus using “HKU” WiFi. For setup procedures, refer to Accessing “HKU” WiFi. For free WiFi outside HKU campus, refer to the details as below. eduroam eduroam stands for Education Roaming. It is a location independent wireless network and RADIUS-based infrastructure that uses 802.1X security technology to allow […]
Why the Internet connection is dropped after HKUVPN is connected?
Some software items that will turn your PC into a WiFi hotspot are found incompatible with Cisco AnyConnect VPN client. The Internet connection will be dropped after HKUVPN is connected. Incompatible WiFi hotspot software includes: Connectify 猎豹免费WiFi You have to uninstall these WiFi hotspot software items for using HKUVPN. Besides, please make sure the “Mobile […]
Procedures for scanning a computer by using the legacy SAM System
Start the PC and login with a Windows account with administrator rights. Start Microsoft Edge web browser. Enable IE mode on Microsoft Edge Click the Settings and More “. . .” button on the top-right corner Select Settings option Click on Default browser In the Internet Explorer mode pages, click Add button Input https://hkusam.hku.hk, then click Add button […]
Procedure to Access Exchange Online Using Outlook for Mac
Download and open Outlook for Mac. Click Get Started. Click Already have a subscription? Sign In. Enter your email address (HKUPortalUID@hku.hk) and click Next. Enter HKU Portal PIN and click Sign In. Click Done. Click Start Using Outlook. Click Add uid@hku.hk. Click Done.
How to disable Internet Connection Sharing (ICS) in Windows 10?
Click Windows Start > Control Panel. Choose Administrative Tools. Click Services. Scroll down the services window and look for Internet Connection Sharing. Right click on the Internet Connection Sharing item, select Properties. Under General tab, change the “Startup type” to Disabled and select OK.
Why does my HKUVPN connection disconnect soon after connection?
An HKUVPN disconnects itself after 30 minutes of idle time. Besides, there is a time limit of 4 hours for each connection session in order to ensure a fair usage of the HKUVPN resources.
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.15 or above
Procedure to Access Staff Email (HKUCC1) via Mail App on Mac OS X 10.15 or above Open “System Preference” and choose “Internet Accounts”. Select “Exchange” to perform the setup. Enter your name, HKU email address and HKU Portal PIN. Then click “Continue”. Click “Sign In” Under Account Settings, enter the following information: Username HKU Portal UID Password HKU Portal PIN Server Address […]
How to connect to HKUVPN behind a firewall?
If your computer is protected by a personal firewall or you are connecting to VPN behind a home router, you cannot connect to HKUVPN. You have to allow the following protocols to pass through the firewall in order to connect to HKUVPN. For Cisco AnyConnect VPN client: UDP 443 SSLTCP 443 SSL Note: If […]