Startup Guide for New Roundcube Webmail

Quick Links

1. Login

2. Setup Identity

  1. At first login

    Users will be prompted to input the following information at first login:

      • Display Name (Your sender name (information displayed in the “From” field))
      • Email (Default email address, non-editable)
      • Signature (Your default “signature” message to display at the end of an email (OPTIONAL))

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  2. Update identity settings

    If you miss updating the identity information at first login, you can change the identity settings by the following steps:

      1. Click Settings button.
      2. Click Identities tab.
      3. Select your identity from the left pane.
      4. You can update the following information under the Edit Item pane:
        • Display Name – Your email sender name (information to display in the “From” field)
        • Organization – e.g. Department Name
        • Reply-To – For setting up a Reply-To email address which is not the same as the default sender email address as listed in the Email field
        • Bcc – For setting up a default Bcc email address
        • Set Default – Check this option to set an identity as default
        • Signature – Click the Signature tab to edit
          (Note: Email field is non-editable.)
      5. Click Save button to save the settings.

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3. Subscribe Folders

The folder list can be found in the Folders pane. In case some folders are missing from the Folders pane, you can subscribe by the following steps:
  1. Click Settings button.
  2. Select Folders tab.
  3. Check the box next to the folder name that you wish to subscribe.
  4. Click Mail button to return to the mail interface.
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  6. The subscribed folders will be included in the Folders pane on the left.
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4. Filtering Rules

Filtering rules can be set up by the following steps:
  1. Click Settings button.
  2. Select Filters tab.
  3. Fill in the following fields and click Save button.
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  5. After save, the rule will be displayed in the Stored filters section.
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  7. Click Delete if you want to remove the filtering rule.
  8. Filtering rules set up are not editable. To change the setup of a filtering rule, please delete the original rule and set up a new one.

5. Safelist and Blocklist

User Guide on IronPort Spam Quarantine can be found at here.

Please also refer to the Roundcube Webmail User Guide for other details in using the webmail system.



Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts