If you are unable to install the Microsoft Authenticator app for multi-factor authentication, you should check that your device is compatible with the app, and that you have the necessary permissions to install apps. You can also try uninstalling and reinstalling the app.
About ITS
Alerts
Service Request & Support
-
WiFi Issue Reporting Form
-
Self-Service Report
-
Live Chat
-
Live Chat
-
Email
Email – ithelp@hku.hk
-
Hotline
Hotline - 3917 0123
Copyright @2023 The University of Hong Kong. All Rights Reserved.