
HKU Event Management System (HKUEMS): New Enhancements for Registrants and Event Managers
Information Technology Services (ITS) has completed the rollout of a series of enhancements to the HKU Event Management System (HKUEMS). These enhancements are designed to provide a better user experience

More AI Models on HKU ChatGPT and HKU DALL·E, and APIs are Now Available to Students
1. HKU ChatGPT New Text Models Added:The following new text-based AI models have been available on HKU ChatGPT and the HKU ITS Developer Portal, offering improved reasoning, stronger coding support,

LabArchives Laboratory Notebook Cloud Platform available to HKU research groups
ITS remains committed to supporting advanced research initiatives and enhancing collaboration for HKU research groups as one of the initiatives of the Task Force on Management of Research Data and

Your opinion matters, share your thoughts by completing the survey about HKU communication channels
We Value Your Feedback! Your input matters to us, and now is your chance to help shape the future of our communication services. Why participate? Your feedback will help us ensure

Mobile Mail App EAS version below 16.1 will no longer support after March 2026
What is Exchange ActiveSync (EAS)? Exchange ActiveSync (EAS) is a technology that helps your mobile phone or tablet connect to your email, calendar, and contacts from Microsoft Exchange Online (which

Update on Staff UID Change Policy
To enhance data consistency, system security, and record traceability, the ITS is updating its UID (User ID) management policy. Since August 2025, UID changes for students have no longer been

Facial Identity (Face ID) Access for HKU Main Library and Chi Wah Learning Commons
We are pleased to introduce Facial ID Access for HKU students and staff, starting from 20 January 2026. This innovation provides an additional method to enter University facilities, complementing existing

Microsoft M365 new storage arrangements at HKU departments
• Update (16th Feb 2026): As to provide more time for departments to get familiar with the charging model and migrate data to alternative storages, please note charging schedule will

Campus Network Segmentation and Campus Wide Remote Access Policy
To protect the campus network against unauthorized access and malicious lateral activities, Information Technology Services (ITS) is introducing the Campus Wide Remote Access Policy and has established the Campus Network

Service Update: Introducing GPT-5.1, Google Gemini 2.5 and Nano Banana
To ensure continued access to the most advanced AI models at HKU, ITS is pleased to announce the following updates to the HKU ChatGPT web app (https://chatgpt.hku.hk) and HKU DALL-