Change of Location in the Saving of Microsoft Teams Meeting Recordings
Microsoft has recently implemented a change in the saving of meeting recordings under Microsoft Teams. Instead of saving under Microsoft Stream, the recordings will be saved under user’s OneDrive for Business account (OneDrive thereafter). From now onwards, users can find their Teams recordings as described below: 1. Non-channel meetings (i.e. instant meetings (Meet Now) or […]
Reminders Related to IT Services for Graduating Class of 2021
As announced by Professor Ian Holliday, Vice-President and Pro-Vice-Chancellor (Teaching and Learning) on 1 March 2021, the University is extending access to the graduating Class of 2021 to the following facilities until next summer, August 31, 2022: University Libraries, Chi Wah Learning Commons and the Sports Centre. Below is a recap of the IT services that are […]
ITS Orientations for New Staff and Students
ITS is organizing orientation seminars for new staff and students on August 28, 30 and September 2 & 3, 2021 to help them get started in using the central IT services. Four individual sessions will be arranged including: “Introduction to Information Technology Services (ITS)” – gives an introduction on the comprehensive central IT facilities and services offered by […]
Cyber Security Micro-films
Join Agent Zero, Mr Gate, Agent 404 and Cayla for a cybersecurity war against notorious hacker TAT Gor! Watch this series of cybersecurity micro-films to know ways in protecting yourselves against ransomware, phishing emails and mobile threats. More on protecting cybersecurity at home, data privacy and passwords. Don’t miss out.
Information Security and Personal Data Protection Awareness Week 2021
The “Information Security and Personal Data Protection Awareness Week 2021” (Awareness Week) will be organized from 1 to 5 November 2021. This is an annual event co-organized by Information Technology Services (ITS) and the University Data Protection Officer; and supported by Centre of Development and Resources for Students (CEDARS), Communications and Public Affairs Office (CPAO) […]
Soft Opening of New Active Learning Classroom in CPD-2.25
We are pleased to announce that our new Active Learning Classroom in CPD-2.25 on 2/F Chi Wah Learning Commons is now in its soft opening for conducting ITS training. This Classroom will later be extended for booking by departments. The new Active Learning Classroom is an enhanced version of the current Blended Learning Laboratory in […]
Retirement of Personal Webpage Service Hosted on web.hku.hk
We are retiring the legacy personal webpage service hosting on the server web.hku.hk. This is a bare-bones solution solely providing a platform for staff and students to host their personal webpages. With the variety of function-rich website hosting and development tools available in the market such as ready-to-use templates and plug-ins, the legacy personal webpage […]
Introducing the University’s IT Services
Quick Tips for Using the Central IT Services Welcome to all new comers joining HKU! IT services are necessities in supporting the work and study needs of staff and students. The following quick tips are provided for them to get a quick start in using our services: For students: For staff: Apart from the […]
Communal Virtual PC (Communal VPC)
Virtual PC (VPC) is an ITS initiative to reduce the effort of PC management in departments for improving work efficiency. Apart from providing VPCs for use by staff and Research Postgraduate Students (RPGs), we are pleased to announce that Communal VPC, a new type of VPC for use in the communal areas such as learning […]
New Live Chat Function Supporting ITS Service Desk
Users may have contacted our Service Desk from time to time whenever they have a question in using the central IT services. Live chat is one of the channels our Service Desk is supporting, apart from self-reporting system, email, phone (3917 0123), walk-in (Library Building (Old Wing) 1/F) and chatbot. We are pleased to announce […]