Annual Report 2020-2021

Zoom Events are Available from ITS Now

Zoom Events is an all-in-one platform for hosting single-session and multiple-session events. Departments can create virtual experiences that attendees will love. We offer the options of 500 participants, 1,000 participants, yearly and monthly options for subscription by departments. Submit an order and you can use Zoom Events right away. Click here for the video guide […]
Discontinuation of the HKU Convene Paperless Meeting Service

Due to its low utilization, the subscription of the HKU Convene Paperless Meeting Service (Convene System) will be discontinued upon its contract expiry on 31 Jan 2022 and its access will be suspended after 1 Feb 2022. Departments who have been using Convene have been informed of the arrangement in backing up the meeting documents […]
ITS Maintenance Windows 2022

Change of Location in the Saving of Microsoft Teams Meeting Recordings

Microsoft has recently implemented a change in the saving of meeting recordings under Microsoft Teams. Instead of saving under Microsoft Stream, the recordings will be saved under user’s OneDrive for Business account (OneDrive thereafter). From now onwards, users can find their Teams recordings as described below: 1. Non-channel meetings (i.e. instant meetings (Meet Now) or […]
Reminders Related to IT Services for Graduating Class of 2021

As announced by Professor Ian Holliday, Vice-President and Pro-Vice-Chancellor (Teaching and Learning) on 1 March 2021, the University is extending access to the graduating Class of 2021 to the following facilities until next summer, August 31, 2022: University Libraries, Chi Wah Learning Commons and the Sports Centre. Below is a recap of the IT services that are […]
ITS Orientations for New Staff and Students

ITS is organizing orientation seminars for new staff and students on August 28, 30 and September 2 & 3, 2021 to help them get started in using the central IT services. Four individual sessions will be arranged including: “Introduction to Information Technology Services (ITS)” – gives an introduction on the comprehensive central IT facilities and services offered by […]
Cyber Security Micro-films

Join Agent Zero, Mr Gate, Agent 404 and Cayla for a cybersecurity war against notorious hacker TAT Gor! Watch this series of cybersecurity micro-films to know ways in protecting yourselves against ransomware, phishing emails and mobile threats. More on protecting cybersecurity at home, data privacy and passwords. Don’t miss out.
Information Security and Personal Data Protection Awareness Week 2021

The “Information Security and Personal Data Protection Awareness Week 2021” (Awareness Week) will be organized from 1 to 5 November 2021. This is an annual event co-organized by Information Technology Services (ITS) and the University Data Protection Officer; and supported by Centre of Development and Resources for Students (CEDARS), Communications and Public Affairs Office (CPAO) […]
Soft Opening of New Active Learning Classroom in CPD-2.25

We are pleased to announce that our new Active Learning Classroom in CPD-2.25 on 2/F Chi Wah Learning Commons is now in its soft opening for conducting ITS training. This Classroom will later be extended for booking by departments. The new Active Learning Classroom is an enhanced version of the current Blended Learning Laboratory in […]