Communal Virtual PC (Communal VPC)
Virtual PC (VPC) is an ITS initiative to reduce the effort of PC management in departments for improving work efficiency. Apart from providing VPCs for
Virtual PC (VPC) is an ITS initiative to reduce the effort of PC management in departments for improving work efficiency. Apart from providing VPCs for
Users may have contacted our Service Desk from time to time whenever they have a question in using the central IT services. Live chat is
To address the security vulnerability of password sniffing when sending plain text user name and password over non-SSL connections, staff members using non-SSL on POP3/IMAP
1. About the Survey Information Technology Services (ITS) conducted an annual User Survey during the period from 25 February to 16 April 2021. This is
Source: https://aws.amazon.com/education/awseducate/ Amazon Web Services (AWS) Educate is Amazon’s global initiative that provides an online education platform to accelerate cloud-learning and to prepare for the cloud-enabled jobs
Microsoft and Zoom Video Communications, Inc. have both introduced new features and added enhancements to their products, Microsoft Teams and Zoom, respectively in the past
The “Information Security and Personal Data Protection Awareness Week 2020 – New Normal Security” (hereafter “Awareness Week”) will be organized on 2-6 November 2020 for increasing University
The web-based conference and paper submission system, MyReview, will be retired on 4 January 2021 due to no usage in the past two years and
ITS has been coordinating various software items for use by University staff and students throughout the years to enjoy the benefits of educational discount, economies of scale
If you are using macOS 10.13 or earlier and Microsoft 365 for Mac, your Office apps (Word, Excel, PowerPoint, Outlook and OneNote) will no longer
Email – ithelp@hku.hk
Hotline - 3917 0123
Mandatory for all staff accounts
Mandatory for all student accounts