FAQs on IT Use

Below are the most frequently asked questions we received in March 2022. Please take a look in case you may come across any of them later. Zoom I was assigned as an alternative host of a zoom meeting and I can’t find the recording and reports of the meeting. Why? The recording and reports will […]
Foxit PDF Editor Pro is Available from ITS Now

Following the subscription expiry of PDF-XChange in March 2022, ITS has arranged another alternative PDF editing tool, Foxit PDF Editor, for use by staff and students. Each staff and students can download and use ONE copy of this software to support their works and studies during their stay at the University. Foxit PDF Editor provides a full […]
Take days to get a document signed during WFH period? eSignature helps!

A new eSignature System is ready for use by departments to replace paper signature. Perfect to use when WFH. https://its.hku.hk/wp-content/uploads/OPI-SignNow-1080p-220318.mp4#t=2 Easy to use Instant delivery Full audit trail Secure Mobile friendly Interested departments please click here. ITS will contact you shortly.
ITS User Survey 2022

Staff and students are invited to give their user feedback in our annual online User Survey for year 2022. It is an important ITS exercise for us to: (a) know about our users’ experience and satisfaction on our services; (b) gain a better understanding of our users’ needs in IT and related services; and (c) identify the areas where improvements are needed. The Survey is now […]
FAQs on IT Use

Work-from-home remote access experience survey

Annual Report 2020-2021

Zoom Events are Available from ITS Now

Zoom Events is an all-in-one platform for hosting single-session and multiple-session events. Departments can create virtual experiences that attendees will love. We offer the options of 500 participants, 1,000 participants, yearly and monthly options for subscription by departments. Submit an order and you can use Zoom Events right away. Click here for the video guide […]
Discontinuation of the HKU Convene Paperless Meeting Service

Due to its low utilization, the subscription of the HKU Convene Paperless Meeting Service (Convene System) will be discontinued upon its contract expiry on 31 Jan 2022 and its access will be suspended after 1 Feb 2022. Departments who have been using Convene have been informed of the arrangement in backing up the meeting documents […]
ITS Maintenance Windows 2022
