Retirement of Personal Webpage Service Hosted on web.hku.hk

We are retiring the legacy personal webpage service hosting on the server web.hku.hk. This is a bare-bones solution solely providing a platform for staff and students to host their personal webpages. With the variety of function-rich website hosting and development tools available in the market such as ready-to-use templates and plug-ins, the legacy personal webpage […]
Introducing the University’s IT Services

Quick Tips for Using the Central IT Services Welcome to all new comers joining HKU! IT services are necessities in supporting the work and study needs of staff and students. The following quick tips are provided for them to get a quick start in using our services: For students: For staff: Apart from the […]
Communal Virtual PC (Communal VPC)

Virtual PC (VPC) is an ITS initiative to reduce the effort of PC management in departments for improving work efficiency. Apart from providing VPCs for use by staff and Research Postgraduate Students (RPGs), we are pleased to announce that Communal VPC, a new type of VPC for use in the communal areas such as learning […]
Stop Accepting Non-SSL of POP3/IMAP in Accessing HKU Emails

To address the security vulnerability of password sniffing when sending plain text user name and password over non-SSL connections, staff members using non-SSL on POP3/IMAP will be declined from accessing their HKU emails after 31 December 2021. For security sake, colleagues are reminded to turn on the SSL protocol at their email clients as soon […]
Results of ITS User Survey 2021

1. About the Survey Information Technology Services (ITS) conducted an annual User Survey during the period from 25 February to 16 April 2021. This is an important ITS exercise for us to: (a) know about our users’ experience and satisfaction on our services; (b) gain a better understanding of our users’ needs in IT and […]
Register for Amazon Web Services (AWS) Educate Program to Redeem AWS Credits and AWS Educate Classroom

Source: https://aws.amazon.com/education/awseducate/ Amazon Web Services (AWS) Educate is Amazon’s global initiative that provides an online education platform to accelerate cloud-learning and to prepare for the cloud-enabled jobs of tomorrow. Through AWS Educate, students and educators have access to free content and programs, and free promotional credits to be used in teaching and learning. HKU has enrolled in […]
New Features of Microsoft Teams and Zoom

Microsoft and Zoom Video Communications, Inc. have both introduced new features and added enhancements to their products, Microsoft Teams and Zoom, respectively in the past few months. Major new additions useful to general users are highlighted below: New Features of Microsoft Teams New Features of Zoom 1. New Features of Microsoft Teams a. Live caption […]
n Security and Personal Data Protection Awareness Week 2020 – New Normal Security Information Security and Personal Data Protection Awareness Week 2020 – New Normal Security

The “Information Security and Personal Data Protection Awareness Week 2020 – New Normal Security” (hereafter “Awareness Week”) will be organized on 2-6 November 2020 for increasing University members’ awareness on information security and personal data protection. This is an annual event co-organized by Information Technology Services (ITS) and the University Data Protection Officer; and supported by Centre […]
Retirement of the MyReview System
The web-based conference and paper submission system, MyReview, will be retired on 4 January 2021 due to no usage in the past two years and the software has been without maintenance support. In case you have any questions on the above, please feel free to contact the undersigned. Angelo Cheung e-Services and Data Technologies Team […]
Central Coordination of Software

ITS has been coordinating various software items for use by University staff and students throughout the years to enjoy the benefits of educational discount, economies of scale and savings from administrative overheads for individual purchases. This service has been well received by staff and students. The current software items include Microsoft 365, Zoom, Qualtrics, SPSS, etc. […]