Service Desk

Service Desk is offering daily support of general enquiries in using the central IT services and facilities.  First-line support is provided by Service Desk Officers whereas second-line support is offered by professional officers of respective teams under ITS. 

Available channels are:

MFA

Multi-Factor Authentication

February 2024
February 2024

Mandatory for all staff accounts

May 2024
May 2024

Mandatory for all student accounts