Procedure on setting up uPrint on Windows 10
1. Prerequisites Notebook PCs running Windows 10 Connect to WiFi using SSID “HKU” (Note: “Wi-Fi.HK via HKU” or “eduroam” does NOT support uPrint service.) 2. Installation of uPrint Printer Driver Download the printer driver – HKU-PrinterInstaller.zip. After download, click the “Windows Start” button and select “File Explorer” to look up the downloaded zip file. Double click […]
uPrint Service for Notebook PCs and Mobile Devices
uPrint supports printing from notebook PCs and mobile devices within HKU campus network. For WiFi, please connect using “HKU” (“Wi-Fi.HK via HKU” and “eduroam” are NOT supported). Notebook PCs – running Mac OS X 10.5 or above and Windows 10 (through Print Client or Web Printing) after completing a one time configuration procedure. iOS and Android devices (through Web Printing). Windows Procedure on setting up uPrint on Windows Mac […]
Email Archive Service of Staff Email (HKUCC1) (Microsoft Exchange Server)
The Microsoft Exchange Archive Mailbox is an integrated email archive feature which is operating based on an email archive policy. The Parent Folder Policy is 2 years and once the archive service is turned on, all emails older than 2 years will be automatically archived. Users can adjust the email archive policy by selected folders […]
User Guide on HKU Connect Email Service for Students
HKU Connect is the student email service powered by Google. It supports indexed email search, industry standard spam control, calendaring, and ActiveSync for mobile devices. Students can continue using their email address HKUPortalUID@connect.hku.hk after graduation. Ways to Access HKU Connect Email Service 1. Web access Login HKU Portal and click the MyEmail tab. (If you cannot access the MyEmail […]
Set & Unset Email Forwarding
For Staff and Retirees: Email forwarding in HKUCC1 (Central Email/Calendar Service for Staff) For Students/Graduates: Email forwarding in HKU Connect Email forwarding in GRADUATE.HKU.HK: Effective from 16 October 2025, updates to the email forwarding settings for Graduate.hku.hk will no longer be available at online web form. Account holders have to update their email forwarding preferences directly […]
Procedure to Access HKU Email via MS Outlook IMAP Account
To create an account in Outlook 2013, click Files > . Select Manual setup or additional server types. Select POP or IMAP. Enter your name and email address when prompted. From the Options listed below, choose “IMAP” to view and manage your emails which are stored on the server.For incoming mail server: Enter graduate.hku.hk for your GRADUATE mail account For outgoing mail server: […]
How to Check the Disk Usage of My HKU Connect Email Account?
Login to HKU Connect Click the Gear Wheel icon at the top right hand corner > View all Outlook settings Go to General > Storage Check the mailbox storage status
Check Disk Quota
For Staff/Departmental/Retiree Accounts: Check your mailbox storage For Students/Graduates: Check your quota on HKU Connect Check or temporarily adjust your quota on GRADUATE.HKU.HK
Schedule and Join Zoom Meetings in Moodle
HKU Moodle is integrated with Zoom through which teachers can schedule Zoom meetings and students can join these meetings directly under their Moodle courses. For the quick start guide and other useful information on the use of Zoom, please click here. User Guide (video tutorial) For Teachers to Schedule Zoom Meetings in Moodle For Students to Join Zoom […]
Procedure for Android to Access eduroam
A. Configuration Procedure (to be done once only) Go to the main menu. Choose Settings. Choose Wireless & Networks. Choose Wi-Fi settings. Tap eduroam. Set EAP Type to PEAP. Set Phase 2 Authentication to MSCHAPV2. Set CA Certificate to “Use System Certificates” if the option is available. Otherwise, leave it as “unspecified” or “Do Not Validate”.(For Android 11 or above, set Online certificate status to: Don’t validate and set Domain to: hku.hk.) Set Identity to your HKU Portal UID in […]