Set & Remove Email Vacation Message

Set & Remove Email Vacation Message For Staff and Retirees: Vacation message for HKUCC1 (Central Email/Calendar Service to Staff) – Exchange 2013 For Students: Vacation message for HKU Connect

Access Staff Email on Exchange 2019 (On Premise) Using IMAP Configuration

Server settings Incoming mail server: hkucc1.hku.hk (port: 993) Outgoing mail server (SMTP): smtproam.hku.hk (port: 587) User name: <HKU Portal UID> Password: <HKU Portal PIN> Note: If you select IMAP configuration, all your emails and actions performed will be synchronized with the email server.

Procedure to Access Exchange Online Using POP3 Configuration

Server settings Incoming mail server: outlook.office365.com (port 995) Outgoing mail server (SMTP): smtp.office365.com (port: 587) User name: <hku portal uid>@hku.hk Password: <hku portal PIN> Authentication Method: OAuth2 Note: If you select POP configuration, all your emails will be downloaded from the email server to the local folders of your mail client and you can no […]

User Guide on LAN

For connecting to the Campus Network via a fixed network point over the Local Area Network (LAN), you are recommended to use a Cat. 6 or above LAN cable and turn off WiFi when your computer is connected to LAN. For first-time users, please follow the steps below (to be done once only): Register your network […]

Procedure to Access Exchange Online Using Thunderbird

Open Thunderbird. Your full name> enter the name you want it to appear in the From field of your email messagesEmail address > enter your HKUPortalUID@hku.hk Password > enter your HKU Portal PIN After completion, click Continue. (Optional: Uncheck Remember password if you don’t want Thunderbird to remember your password.) Select one of the available configurations. For IMAP Click IMAP. Click Configure […]

Procedure to Access HKUCC1 Mail on Android Devices

Procedure to Access HKUCC1 Mail on Android Devices Go to “Settings”. Open “Accounts”. Choose “Add account”. Select “Exchange”. Enter your HKUCC1 Email address UID@hku.hk and then choose “Set up Manually”. For Account INFO, enter the following information and press “Next” Username uid@hku.hk Password HKU Portal PIN Client certificate None Server hkucc1.hku.hk Port 443 Security Type SSL/TLS Press “Done” to Finish the setup.

Why can’t I connect to WiFi after I change my HKU Portal PIN?

If your PIN is saved in your mobile devices, you have to update your new PIN at your devices before you can connect to HKU WiFi.  Please follow the steps below to remove the cached PIN on your mobile devices: For Windows 10: Click Start button. Choose Settings. Click Network & Internet. Select Wi-Fi in the left pane and choose Manage Wi-Fi […]

Procedures on Accessing Universities via CSL WiFi

Staff and students can use CSL’s WiFi hotspots in Hong Kong via the SSID “Universities via CSL” using their HKU Portal UID and PIN.  (Note: Please do NOT connect to SSID “CSL” or “CSL Wi-Fi Roam” which are for CSL WiFi service subscribers only.) Configuration Procedures Procedure for Windows 10 Procedure for Windows 8 Procedure for Mac Procedure for iOS […]

Procedures on Accessing Universities via Y5ZONE WiFi

Staff and students can use Y5ZONE’s WiFi hotspots in Hong Kong via the SSID “Universities via Y5ZONE” using their HKU Portal UID and PIN.  (Note: Please do NOT connect to SSID “Y5ZONE” which is for Y5ZONE WiFi service subscribers only.) Configuration Procedures Procedure for Windows 10 Procedure for Mac Procedure for iOS Procedure for Android Procedure for BlackBerry Procedure for […]

Procedures on Accessing eduroam WiFi Service

eduroam, or Education Roaming, allows staff and students to use the WiFi service at other eduroam particpating institutions (local and overseas) using the same account credentials they use at their institutions.   Staff and students can use the eduroam WiFi service with their HKU Portal accounts.  No registration is requierd except or those whose HKU Portal […]